That's the thing about amps that have someone else creating the presets. They are usually geared towards noisy, metal head sounds. You'll have to program you own sounds into it and pull all of the gain out of it. So, start with the gain at zero, turn up the regular volume to a very healthy position and use the gain control to turn your volume up from there. Remember, the more gain you turn up, the more distorted it will be. So, you might just start with the master volume pretty much wide open to get the best clean sound and as little gain as humanly possible. You'll notice the same thing with multi effects pedal presets. 200 presets.....198 are geared towards metal or space ship sounds and 2 try to be clean but they couldn't live with themselves by going totally clean, so they put a touch of dirt on it and then totally mess it up by throwing some chorus and other stuff on there to mask the only 2 clean sounds that came stock with the unit. You have to wonder if anybody is a real world musician that makes these things. lol