I was called a thief by a customer of a bank I used to work for (actually, a colleague and I were both accused of stealing). ^ In bank world that is as serious an accusation as it gets. Bank protocol was always that 2 people had to be present when deposits were counted. Ideally the customer and a bank officer or, if not, then 2 bank officers. And larger deposits were always counted away from the main (public) counter. This guy ran a local business and his banking was frequently out. By that I mean they'd have a deposit slip for $4832.65, but only have $4676.90, or something like that. So anyway this one day back in 1999, myself and a colleague were counting the deposit (the employee of the business had to drop and run) - and it was out... again. Since this is repeat conduct and the customer (or employee thereof) isn't present to speak to, the Bank Manager calls the customer to explain that it is really not acceptable behaviour. But instead of mea culpa, this guy denies any wrongdoing and instead accuses my colleague and I of theft. Without missing a beat my manager says: "if you make that accusation again, you'll be hearing from our lawyers". Well that shut him up. Paul Ellem (then Manager of the Byron Bay* Branch of the National Australia Bank), if you're reading this - thank you for having my back. *Yes, where they hold the blues festival each year.