Went into a bank today

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NewTimerJH

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Or maybe as much as they know they can’t “get away with” poor performance, they actually care about customers who appear to care about them?

Could be Im delusional!
Maybe they just know you know who they are!
I just believe in believing in people.
More of a hope than belief but it also makes daily life more pleasant even if slackers later fail to take care of your business.
I mean I'm with you on this, I just think they’re genuinely good people who want to foster good relationships with their customers.

My comment was more to reflect the grower trend away from brick and mortar locations that allows for less accountability in customer issue resolution.
 

1955

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I still have an account with one of the evil big guys, but I like the credit union much better. Either way, there are some rules at both the bank and credit union that I think are a pain and stupid.
 

WireLine

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I still go into my bank, but only when there seems to be a problem like the online check deposit didnt take or whatever. The people inside whichever branch I use are always friendly and seem to want to service my needs, but every time I go inside, there's a whole different crew, from tellers to loan officers to managers to branch managers to Lord knows who else.

While seemingly efficient, I still prefer dealing with people I know and actually know me.
 

rcole_sooner

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Thought I lost my wallet a while back and canceled the debit cards. Had to go into the bank while waiting for the new ones. Ended up they never came, so just went in the bank and they "printed" them there.

Also our bank (a credit union) has a coin counter. I gave it a try and it ain't to bad. A few trips with gallon bags of coins worth about $100 each. A few more bags to go and most of our coins will be gone.

Really it is seldom crowded and everyone is friendly and helpful.
 

Andy B

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We do a CD Ladder with our credit union. We currently have five CD’s. When one comes due I renew it with the credit union’s current promo CD which pays their highest interest rate.
The CD Ladder has proven tone a great way to diversify our investments.
 

Junkyard Dog

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Last time I went to Truist bank I was surprised at the lack of security. There was no armed guard that I could see. And some employee (seemed like a manager) kept coming in and out of this door between the teller area (which is protected by bulletproof glass) and the general area. Anyone could have easily tailgated right in to where all the money is.
 

KelvinS1965

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CD is Certificate of Deposit.
I would think you have something similar or identical under a different name.

Yes indeed: I guess it's what we would call 'Fixed savings bonds' which is what I set up when I retired and sadly also from some inheritance. They give a higher rate of interest, paid either monthly, quarterly, annually or at maturity and can cover 3,6,9 months or 1-5 years, but you can't get the money out until they mature.

Mine also mature at different times, so like the 'CD ladder' I guess, so I can review whether to withdraw the funds or start another one. Most of them pay me a monthly or annual interest to help top up my income.

Non of them are done through any of my local banks as the rates were pathetic (3-4% compared to 5-6% at the time I set them up).

In real terms they are eroded due to inflation though, so aren't really an 'investment' as such, but I don't want the risk of Stocks and shares or other types of riskier investments.
 

Chester P Squier

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We have a credit union now, one that pays decent interest on the checking account. Of course, they move the interest over to a savings account that pays much less interest, but at least we do have that interest.

For a savings account, we have money in our old bank, the one that used to have our checking account. Their nearest branch was in town, a few blocks from our house, but they closed that branch. The next closest branch was down the road, but between where we live and where we do a lot of business, so we couldn't complain too much.
Then the closed that branch down. That left a branch that was, for us, out of the way.

Then our son told us about the credit union he had started using and how it paid decent interest on checking. That's when we moved our money from our bank to the credit union. The credit union is down another road, but at least one with places where we do business.

But you know what? We hardly ever go in there. Maybe once or twice a year. Free ATM in CVS (close to our house) and Walgreen's.
 

Metacaster

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Must have been a decade since my last visit, and I've mortgaged two properties in that time. If they'll lend my a few hundred grand without seeing my face, I guess they already know who I am well enough. Then again, it's been at least a few years since I spent banknotes in a store.
 
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