Uber Password Reset Email

Discussion in 'Bad Dog Cafe' started by tele-rain, Feb 19, 2020.

  1. tele-rain

    tele-rain Friend of Leo's

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    I received an email that says someone tried to reset my password, and please click here to reset, or if you did not make this request, click here. I know these are usually spammy type things, so my instinct is to ignore the email. But should I log onto Uber separately and change my password myself? Actually I don't even know my password, so I'd have to reset it myself anyway, but then I'd know the email came from my own request.

    I searched online and there's a whole thread about this on Reddit, so it does seem to be a very recent phishing attempt. Anyone else getting hit with this?

    https://www.reddit.com/r/uber/comments/f1blxc/request_to_reset_password/
     
  2. Boubou

    Boubou Doctor of Teleocity Gold Supporter

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    Never click.
    Always go directly where you normally go.
    If you don’t remember the password, you don’t use it, ignore it
     
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  3. tele-rain

    tele-rain Friend of Leo's

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    Well, I think i'd want to change it on my own just to be safe. So I did just go to the Uber site separately, clicked "forgot password", and received a text with a security code, then received email to reset. However, it looks exactly like the suspicious one, so I don't know if I can trust that one either. I wonder if Uber is hacked somehow
     
  4. Chunkocaster

    Chunkocaster Poster Extraordinaire

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    Nothing is really safe anymore, I much preferred it when thieves had to physically mug me for my hard earned cash.
     
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  5. tele-rain

    tele-rain Friend of Leo's

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    Well, I hit up the Twitter Uber Assist account and DMed them. Saw a few similar tweets from today, they asked for the phone number to look into the issue. In the meantime, I managed to reset my password by my own means, and turned on the 2 step authorization thingy. A bit after that, the Uber rep got back to me via DM and said after checking my account, my most recent trip was....blah blah blah If this does not look right, let them know and they'll look into it further. It was correct.

    What confused me most though was the FIRST time I went to reset the password by my own means, I got a text with an Uber code to plug in. So then how come when I did sign in, the two step thing wasn't turned on yet? Very strange, indeed. I'm fine for now, but I will be keeping an eye on my Uber account and my CC associated with said account.
     
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  6. Chunkocaster

    Chunkocaster Poster Extraordinaire

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    They keep saying how modern technology saves so much time but I have spent many hours and lost about a week off work over the past few months just dealing with issues involving modern tech, internet, mobile phone, banking, account passwords etc. Add to that my home phone being bombarded so much by scammers, "charities" and surveys that I had to abandon it and I really wonder where the advantage in using it all is.
    I cant even discuss anything involving my home utilities or mobile and internet without being placed on hold by foreign call centres and then being talked down to by some kid in broken English.:rolleyes:
     
    Last edited: Feb 19, 2020
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  7. marc2211

    marc2211 Tele-Holic

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    I got this email too.
     
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  8. GuitLoop

    GuitLoop Tele-Meister

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    When you get a message like this...text, email, etc....dont interact with the message in any way...like clicking a link, responding to it, or opening an attachment. If you think the message may be real...reach out to the company by phone or website using a number or link you have used in the past.

    Same goes for if someone calls you and claims to be from a company you do business with. Tell them you will call them back and dont give out any personal info on the incoming call.

    Stay safe out there! It's a jungle. Personally I'm amazed at this point we dont have a way of tracking and putting these criminals in jail. Hopefully that's coming soon.
     
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