Tele nightmare

thekaziromel

TDPRI Member
Joined
Feb 10, 2023
Posts
54
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43
Location
Thailand
I would say they owe you a replacement guitar! Why should You be penalized for this utter nonsense and settle for a ‘partscaster’ now?!... I just can’t get that horrible hack job picture out of my head!
PS: I’m pretty sure there was a fair bit of ‘intentionality‘ behind this ‘butchery’. It’s impossible to do unknowingly. Maybe a grudge against the employer or smthn’…
 
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BluesMann

Tele-Meister
Joined
Sep 15, 2015
Posts
331
Location
Delaware
That is absolutely the worst hack job I have ever seen on any neck anywhere. They at least are replacing the damaged neck, but that should never have been necessary in the first place. Hope you finally get it all squared away to your satisfaction.
 

fender4life

Friend of Leo's
Joined
Sep 18, 2011
Posts
4,911
Location
los angeles
My god ! This is w/o a doubt the worse hack job on a guitar in the history of guitars. Unreal. If they don't fire that guy i would be extremely interested to hear why. That guy should not be allowed within a 100 yards of a guitar. How in god's name did he get a job as guitar tech in the first place? Whats really a head scratcher is what in the world was this guy was thinking when e defiled that poor neck?!
 

kuch

Friend of Leo's
Joined
Sep 30, 2011
Posts
2,689
Location
Great Northwest
I cannot believe this happened to me!

I recently moved to Maryland for work. After a few months of living here, I noticed my Tele had developed pretty bad fret sprout (Fret ends were protruding from the edge of the fingerboard) and was no longer comfortable to play. I thought about fixing up the frets myself as I have done other repairs on my guitar. However, I did not want to risk messing the frets up, so I decided to take my guitar to a professional. I brought my guitar into the shop and let the guy know it had fret sprout. The guy's response was "Fret what? Fret Sprout? I never heard of it." So, I showed him what I was talking about, and he proceeded to annotate what needed to be done and told me it will be ready in a few days.

Four days later (Today), I go to pick up the guitar, and notice the frets felt the same. I took a closer look and realized not only were the frets still protruding, but they were worse than before and the wood around the frets was chipped along almost every fret. Some chips were deeper than others. On top of that, the tops of the frets were no longer smooth but gripping the string if you tried to bend the string!!! My wife was there, she does not play guitar, but even she could see how bad of a job he did.

I inform the employee who was going to ring me up for the work (The guy who did the fret job was not in today), and his words were "yes, you are definitely not paying for this. Let me speak to the manager." I'm glad they realized it was a very poor job and didn't try to defend the work!

After about an hour, the place ended up placing an order for a replacement neck for me that should be arriving in about 3 - 5 days free of charge for me ($450). I'm pretty bummed out that my guitar will no longer have the original neck, but I guess I will hold onto it if I ever decide to sell the guitar in the future. The guitar is a Fender Road Worn 50's Telecaster. I added some photos for you to see.

AND I just realized the Low E string is not ringing freely. I hope nothing is wrong with the bridge!!! I'll have to do a proper set up once I receive the new neck and ensure everything is still okay with the bridge.

Has anyone had a similar experience? If so, did it motivate you to learn to do the work on your own guitars?

View attachment 1093418 View attachment 1093419
There's a couple of things you could to after you get your new neck. IMHO all is not lost.

Take it to a pro and have him/her fix it the best they can.

Do it yourself. get a fret file and file the fret ends down to where it's comfortable. It's slow going and takes some time if you want to do it well. run your hand along the edge of the fretboard until it feels close to like a new neck. when satisfied with the frets, take some fine sand paper and a sanding block and sand the edge of the fretboard. It might not look like a new neck, but it should look ok and be playable.

sorry you had to go through this.

good luck
 

boris bubbanov

Tele Axpert
Ad Free Member
Joined
Feb 24, 2007
Posts
57,321
Location
New Orleans, LA + in the
Your first clue was when he did not know what fret sprout was.......
Right.

It was unreasonable to let him proceed with any work on this guitar. There was basically Zero Percent chance this work was going to be to anyone's satisfaction.

So, as bad as this repair fellow was, The O.P. helped create the mess. I'm really sorry, but someone needed to just say it.
 

suave eddie

Friend of Leo's
Joined
Feb 28, 2009
Posts
2,755
Location
Department of redundancy department
I cannot believe this happened to me!

I recently moved to Maryland for work. After a few months of living here, I noticed my Tele had developed pretty bad fret sprout (Fret ends were protruding from the edge of the fingerboard) and was no longer comfortable to play. I thought about fixing up the frets myself as I have done other repairs on my guitar. However, I did not want to risk messing the frets up, so I decided to take my guitar to a professional. I brought my guitar into the shop and let the guy know it had fret sprout. The guy's response was "Fret what? Fret Sprout? I never heard of it." So, I showed him what I was talking about, and he proceeded to annotate what needed to be done and told me it will be ready in a few days.

Four days later (Today), I go to pick up the guitar, and notice the frets felt the same. I took a closer look and realized not only were the frets still protruding, but they were worse than before and the wood around the frets was chipped along almost every fret. Some chips were deeper than others. On top of that, the tops of the frets were no longer smooth but gripping the string if you tried to bend the string!!! My wife was there, she does not play guitar, but even she could see how bad of a job he did.

I inform the employee who was going to ring me up for the work (The guy who did the fret job was not in today), and his words were "yes, you are definitely not paying for this. Let me speak to the manager." I'm glad they realized it was a very poor job and didn't try to defend the work!

After about an hour, the place ended up placing an order for a replacement neck for me that should be arriving in about 3 - 5 days free of charge for me ($450). I'm pretty bummed out that my guitar will no longer have the original neck, but I guess I will hold onto it if I ever decide to sell the guitar in the future. The guitar is a Fender Road Worn 50's Telecaster. I added some photos for you to see.

AND I just realized the Low E string is not ringing freely. I hope nothing is wrong with the bridge!!! I'll have to do a proper set up once I receive the new neck and ensure everything is still okay with the bridge.

Has anyone had a similar experience? If so, did it motivate you to learn to do the work on your own guitars?

View attachment 1093418 View attachment 1093419

"The guy's response was "Fret what?"

This is when you walk out and look for another tech.
 

Alex_C

Tele-Afflicted
Joined
Nov 8, 2020
Posts
1,905
Age
58
Location
Florida
I'm wondering what the 'logic' was behind the attempt. Was the tech attempting to widen the slot with the fret installed? Were they trying to clamp the fret down with vise grips? Maybe a flat head screw driver, resting on the fret and hammering the handle, it would explain the notches when the screw driver tip slipped off the fret. Why didn't they stop when they noticed the wood damage after the first attempt? This is just my morbid curiosity.
 

Sax-son

Friend of Leo's
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Mar 20, 2019
Posts
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Location
Three Rivers, CA
I often go to music stores and then come to the conclusion that I know more than those who work there. Therefore, I never leave anything that needs maintenance with them. You have to search out techs and repairmen who know what they are doing. There are very few things that I can't remedy when fixing a guitar. However, fretwork is one thing I leave to those who can do a better job than I can do. I don't have the necessary tools to do the best job, nor do I do enough to justify purchasing it.
 

Vocalion

Tele-Meister
Joined
Oct 14, 2019
Posts
418
Location
Texas
As the original neck is a bit of a loss at this point, you may want to give this a look to see whether it can be rendered usable. I recently picked up a dirt-cheap Squier Bronco bass with fret ends that would carve up my fingers up and down the neck. Not having much invested and figuring that the cost of either buying the appropriate fret file or hiring someone to do the job for me was way out of line with value of the instrument, I went ahead and took the approach described in this video. What an amazing difference it made!

 

HWTele

Tele-Holic
Joined
Oct 21, 2015
Posts
519
Location
BetweenHere&There
That’s an awful story.

I have a 2003 highway one tele maple board that sits on a guitar stand all year. I like to have it within easy reach. I’m in a cold weather climate with forced hot air heating & it gets dry as a bone in the house. Every winter without fail the board shrinks a bit and the fret ends get a bit sharp. By spring when the moisture comes up the neck goes back to normal. It’s a 20 year old guitar it’s been doing this forever. You probably could have left it and let it acclimate.

Most everything else I keep in a case with humid-packs, they work wonders.
 
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aging_rocker

Poster Extraordinaire
Joined
May 8, 2019
Posts
5,456
Location
Aotearoa
I've used a 'professional' repair person exactly twice, once to get a Gibson headstock re-attached (as you do...) and once for my acoustic to be 'serviced' after it spent 8 weeks in a container travelling the globe.

Other than that, I've always done stuff myself. Electrical work is easy for me, luckily. I did do a full fret-dress and nut tweak on my virtually-free Ibanez and my near-40 year old P-Bass clone. These were my 'practice' guitars, out of necessity.

Worked out OK, I now have 2 very playable (if a little ugly) instruments, and I acquired a few essential tools too - you don't actually need many. I'd be happy to take on a better quality instrument now, after that experience.

@TelePlayer_Ruben - Do it slow, do it carefully, and focus/concentrate. It's not rocket science. If you are reasonably comfortable using hand tools and follow some of the excellent advice available here and watch some videos, you'll be fine.

But yeah, that neck... to use a car analogy - if you took your car into the shop for some work, and they borked the engine, would you be satisfied with a 'sorry' and having a nice shiny new engine just dumped on the counter? I'd like it actually fitted into the car and properly setup, thanks. Same with your Tele. I reckon.
 
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