1. Win a Broadcaster or one of 3 Teles! The annual Supporting Member Giveaway is on. To enter Click Here. To see all the prizes and full details Click Here. To view the thread about the giveaway Click Here.

Repair or new

Discussion in 'Tele-Technical' started by Toto for short, Jan 13, 2021 at 12:18 PM.

  1. Toto for short

    Toto for short TDPRI Member

    Age:
    32
    Posts:
    8
    Joined:
    Wednesday
    Location:
    letterkenny
    Hi guy. I'm just looking for a bit of advice. I had ordered a "brand new" jim root fender tele online from Walton's.ie. they rang me 3 days ago saying the guitar had a "huge ding" and had to be sent for repair. Now the ding is infact quite bad. I'm just wondering if anyone thinks there would be more substantial damage and would a repair cover this to a point where it unnoticeable. Also if it comes back looking ok should I ask for a discount and how much you would reckon. I have already received a refund but this model is getting tough to find.
     

    Attached Files:

    nojazzhere likes this.
  2. nojazzhere

    nojazzhere Doctor of Teleocity

    Age:
    69
    Posts:
    13,373
    Joined:
    Feb 3, 2017
    Location:
    Foat Wuth, Texas
    If I'm seeing that correctly, it's just a "love tap".....not "in fact quite bad". I agree you should get a discount for it, but it wouldn't affect playability. ;)
     
    Toto for short likes this.
  3. Oldsmobum

    Oldsmobum Tele-Meister

    Age:
    34
    Posts:
    213
    Joined:
    Aug 15, 2020
    Location:
    SoCal
    The reason we buy new, when we do, is because we don’t want dings and wear and such. I wouldn’t pay full price for that- there are thousands of full price guitars available with no damage. You should be compensated whether it’s by discount or by getting a different one in- if that’s possible.
     
  4. Toto for short

    Toto for short TDPRI Member

    Age:
    32
    Posts:
    8
    Joined:
    Wednesday
    Location:
    letterkenny
    Unfortunately I've been struggling to find the same model anywhere. Would you reckon a repair would make this unnoticeable and would anyone know how much I could even ask as a discount?
     
    nojazzhere likes this.
  5. Dismalhead

    Dismalhead Poster Extraordinaire

    Age:
    57
    Posts:
    8,186
    Joined:
    Feb 16, 2014
    Location:
    Antelope, California
    First of all, is it the Squier Jim Root ($500) or the Fender Jim Root ($1200)?

    If it was the expensive one I'd say no way and ask them for a new guitar. If you do decide to take it, I'd expect at least a 25% discount, 'cause that's a big ding. It should go for a below B-stock price.
     
    Toto for short likes this.
  6. Toto for short

    Toto for short TDPRI Member

    Age:
    32
    Posts:
    8
    Joined:
    Wednesday
    Location:
    letterkenny
    Y
    Yeah it is the Fender so it's big money for a damaged item. Like I say it's the guitar I had my heart set on and I've struggled to find it anywhere else. I'm not a great haggler so I thought I could at least get some idea of how much I could ask for off
     
  7. Dismalhead

    Dismalhead Poster Extraordinaire

    Age:
    57
    Posts:
    8,186
    Joined:
    Feb 16, 2014
    Location:
    Antelope, California
    Well I've bought two B-stock guitars and a B-stock amp recently and all were discounted about 25% from the original price. None of them have any visible flaws except an "S" etched into the back of the headstock of one of the guitars.
     
    Toto for short likes this.
  8. Oldsmobum

    Oldsmobum Tele-Meister

    Age:
    34
    Posts:
    213
    Joined:
    Aug 15, 2020
    Location:
    SoCal
    It’s hard to say how much, but I would put that ball in their court first so you don’t short yourself. I’m sure it’s possible it could be fixed without any indication of repair by a professional, hell I’ve seen bigger miracles here. HOWEVER, I have never seen such a thing from retail store employees. I’ve seen a lot of bad repairs on new guitars, a lot of the time worse than the damage could have been.
     
    Toto for short likes this.
  9. Toto for short

    Toto for short TDPRI Member

    Age:
    32
    Posts:
    8
    Joined:
    Wednesday
    Location:
    letterkenny
    So from "new" which they claimed even though it was hanging displayed it was going to cost €1070. But yeah you're right I'll let them make the first move and see where I can go from there. I think they have a dedicated repair team so hopefully it will come back looking good
     
  10. 24 track

    24 track Doctor of Teleocity Ad Free Member

    Posts:
    16,763
    Joined:
    Nov 6, 2014
    Location:
    kamloops bc
    as above indicated , ask the question ....."does this now constitute a B grade and subject to at least 25or more % off ? " point out 1200 for a damaged piece some how does not seem correct , I am sure they may offer you a new one or the repaired at adiscount , you dont know till you ask
     
    Peegoo and Toto for short like this.
  11. Toto for short

    Toto for short TDPRI Member

    Age:
    32
    Posts:
    8
    Joined:
    Wednesday
    Location:
    letterkenny
    Well that's just what I'm trying to figure out. Does a display model count as "new" if it hasn't been played (which I do not know) I will be asking for a discount I'm just unsure as to how much even with a good repair. He said he'll have an update for me on Monday.
     
    24 track likes this.
  12. Riff Robin

    Riff Robin TDPRI Member

    Age:
    64
    Posts:
    25
    Joined:
    Dec 31, 2020
    Location:
    Philly
    Ha..you may be charged extra for ''relic services'.
     
    jays0n, nojazzhere and Toto for short like this.
  13. ElJay370

    ElJay370 Tele-Afflicted

    Age:
    50
    Posts:
    1,424
    Joined:
    Apr 3, 2018
    Location:
    Los Angeles, CA
    That’s not a “ding”. That guitar either crashed hard into something or it was dropped.

    Structurally and playability-wise it’s probably fine, but in my mind it is now a used guitar, and should be priced accordingly.

    Does this shop have a full-blown, pro level repair department? Because it’s unlikely that the average guy in the back who does restrings and setups has the skills to able to fix that so it looks like it never happened. Plus, the time/money it would eat up wouldn’t be cost effective. They’re just going to knock a couple hundred off of the price and hang back up on the wall if you decide you don’t want it.

    I’d either take the guitar as is with a heavy discount or wait for a new, unblemished one.
     
    Last edited: Jan 13, 2021 at 2:39 PM
    Toto for short likes this.
  14. Steve Holt

    Steve Holt Tele-Afflicted

    Posts:
    1,938
    Joined:
    May 29, 2016
    Location:
    Kansas
    I wouldn't hesitate to ask for 10 or 15 percent off on it. I think 25 percent is pushing it on my opinion. It's a ding. It'll be fine. My question is what would the repair look like? There's people out there that do great work, but it's very difficult to touch up the finish on a guitar. I know it's not a task I would undertake in a hurry.

    You could always ask for 25 percent. The worst they can do is tell you no.
     
    Toto for short likes this.
  15. Toto for short

    Toto for short TDPRI Member

    Age:
    32
    Posts:
    8
    Joined:
    Wednesday
    Location:
    letterkenny
    That was my thought exactly. It's a mahogany body so you'd need pretty big whack to Chip it like that.
    Walton's would be a very big and reputable music shop in ireland so I would guess they would have a repair shop to match. It has already been sent out for repair so we'll see how it looks when it comes back
     
  16. Toto for short

    Toto for short TDPRI Member

    Age:
    32
    Posts:
    8
    Joined:
    Wednesday
    Location:
    letterkenny
    That's kind of my thinking as well. If the repair is up to standard then I will happy enough with a 15/10% discount. When you have your heart set on something it's very hard let it go
     
    Steve Holt likes this.
  17. john_cribbin

    john_cribbin Tele-Afflicted

    Posts:
    1,505
    Joined:
    Nov 26, 2014
    Location:
    London
    If you were buying a new car and they told you they had crashed it, but it was repairable - would you ....?
     
    jays0n, Toto for short and Oldsmobum like this.
  18. Peegoo

    Peegoo Poster Extraordinaire

    Posts:
    6,335
    Joined:
    Oct 11, 2019
    Location:
    Balloonistan
    That is a big chip missing; it's not a ding. The guitar is damaged and repaired; it's not "new condition."

    I would ask for a discount. If they offer you 20% go for it. If they offer you 10%, ask for 15.

    Here's the thing though: you know and they know these guitars are in demand, and they will probably have no trouble selling it even with the repair.

    Push, but push gently.
     
    Toto for short and Steve Holt like this.
  19. Addnine

    Addnine Tele-Meister

    Age:
    72
    Posts:
    341
    Joined:
    Nov 28, 2019
    Location:
    New England
    A new guitar is supposed to be new. A guitar with that sort of damage does not make the grade. They should already have offered a very significant discount, unbidden. If they have not, they've got a h**l of nerve. I probably wouldn't do business with them. Without a very significant discount, I would certainly not accept this as a new instrument, and i'd be p-----d to the extent they expected me to do so. This isn't close.
     
  20. schmee

    schmee Doctor of Teleocity

    Posts:
    13,312
    Joined:
    Jun 2, 2003
    Location:
    northwest
    THIS. Just buy another... or get a big discount.
    The hierarchy in my mind is:
    New
    Used
    Damaged.
    Salvage
     
    Oldsmobum likes this.
IMPORTANT: Treat everyone here with respect, no matter how difficult!
No sex, drug, political, religion or hate discussion permitted here.