Repair or new

If I'm seeing that correctly, it's just a "love tap".....not "in fact quite bad". I agree you should get a discount for it, but it wouldn't affect playability.

 

The reason we buy new, when we do, is because we don’t want dings and wear and such. I wouldn’t pay full price for that- there are thousands of full price guitars available with no damage. You should be compensated whether it’s by discount or by getting a different one in- if that’s possible.

 

First of all, is it the Squier Jim Root ($500) or the Fender Jim Root ($1200)?

If it was the expensive one I'd say no way and ask them for a new guitar. If you do decide to take it, I'd expect at least a 25% discount, 'cause that's a big ding. It should go for a below B-stock price.

 

Well I've bought two B-stock guitars and a B-stock amp recently and all were discounted about 25% from the original price. None of them have any visible flaws except an "S" etched into the back of the headstock of one of the guitars.

 

It’s hard to say how much, but I would put that ball in their court first so you don’t short yourself. I’m sure it’s possible it could be fixed without any indication of repair by a professional, hell I’ve seen bigger miracles here. HOWEVER, I have never seen such a thing from retail store employees. I’ve seen a lot of bad repairs on new guitars, a lot of the time worse than the damage could have been.

 

as above indicated , ask the question ....."does this now constitute a B grade and subject to at least 25or more % off ? " point out 1200 for a damaged piece some how does not seem correct , I am sure they may offer you a new one or the repaired at adiscount , you dont know till you ask

 

Ha..you may be charged extra for ''relic services'.

 

That’s not a “ding”. That guitar either crashed hard into something or it was dropped.

Structurally and playability-wise it’s probably fine, but in my mind it is now a used guitar, and should be priced accordingly.

Does this shop have a full-blown, pro level repair department? Because it’s unlikely that the average guy in the back who does restrings and setups has the skills to able to fix that so it looks like it never happened. Plus, the time/money it would eat up wouldn’t be cost effective. They’re just going to knock a couple hundred off of the price and hang back up on the wall if you decide you don’t want it.

I’d either take the guitar as is with a heavy discount or wait for a new, unblemished one.

 

I wouldn't hesitate to ask for 10 or 15 percent off on it. I think 25 percent is pushing it on my opinion. It's a ding. It'll be fine. My question is what would the repair look like? There's people out there that do great work, but it's very difficult to touch up the finish on a guitar. I know it's not a task I would undertake in a hurry.

You could always ask for 25 percent. The worst they can do is tell you no.

 

If you were buying a new car and they told you they had crashed it, but it was repairable - would you ....?

 

That is a big chip missing; it's not a ding. The guitar is damaged and repaired; it's not "new condition."

I would ask for a discount. If they offer you 20% go for it. If they offer you 10%, ask for 15.

Here's the thing though: you know and they know these guitars are in demand, and they will probably have no trouble selling it even with the repair.

Push, but push gently.

 

A new guitar is supposed to be new. A guitar with that sort of damage does not make the grade. They should already have offered a very significant discount, unbidden. If they have not, they've got a h**l of nerve. I probably wouldn't do business with them. Without a very significant discount, I would certainly not accept this as a new instrument, and i'd be p-----d to the extent they expected me to do so. This isn't close.

 

THIS. Just buy another... or get a big discount.
The hierarchy in my mind is:
New
Used
Damaged.
Salvage