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Question about Guitar Center's 45 day return window for an online order

Discussion in 'Bad Dog Cafe' started by aarad03, Jan 20, 2021.

  1. aarad03

    aarad03 TDPRI Member

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    Hi all, I tried looking around the net and couldn't find an answer to this so I'm hoping someone here can help me out. I know that GC lets you return used guitars within a 45 window but for online orders does that window start from the online order date, or from the date that I actually received the guitar in the mail? I should be in the window either way but would like to be sure about how much time I have left. Thanks!
     
  2. JDB2

    JDB2 Tele-Holic

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    I’m not sure there is a definitive answer but if you return within 45 days of receipt and don’t appear to be abusing the policy somehow the manager of the store you are returning to will probably be cool about it. For vintage items the return policy is 3 days, and it would be a challenge to return within 3 days of purchase when shipping takes a week! But with the 45 day return policy, why risk it? Just return within 45 days of purchase to be safe.
     
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  3. aarad03

    aarad03 TDPRI Member

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    Good point, didn't know about vintage gear only being 3 days. But that makes sense, if vintage is up to 3 days then it must be from the day we actually receive it since with shipping it wouldn't make sense. And yeah I am going to go ASAP to be on the safe side haha. Thanks!
     
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  4. moosie

    moosie Doctor of Teleocity Silver Supporter

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    Next time, buy your gear closer to the gig date. :twisted::lol:
     
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  5. rz350

    rz350 Friend of Leo's Ad Free Member

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    If you lived on Jupiter, you'd have like 194,000 days to return it....
     
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  6. Masmus

    Masmus Tele-Meister

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    When I've bought vintage I've had the guitar shipped to a GC close to me. When it comes in I can inspect it for shipping damage and get an instant refund if damaged or mislabeled. Take it home take it apart and still have time to return if needed.
     
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  7. moosie

    moosie Doctor of Teleocity Silver Supporter

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    Yup, and it's usually a flat $20 to ship used store to store.
     
  8. 985plowboy

    985plowboy Friend of Leo's

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    I’d call the store closest to you or perhaps GC customer service.
    All we can do for you is guess.
     
  9. 1 21 gigawatts

    1 21 gigawatts Tele-Holic

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    They suggested the same to me when I bought a used guitar a few months ago. When checked out in the store, they said that they could refund the shipping if the condition wasn't as described.
     
  10. 68tele

    68tele Friend of Leo's

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    Call GC directly. Use this forum for important medical advise only.
     
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  11. MilwMark

    MilwMark Doctor of Teleocity Ad Free Member

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    Right? Do people actually use the 45 days? For what? I can tell within an hour at the outside whether it’s a keeper.
     
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  12. moosie

    moosie Doctor of Teleocity Silver Supporter

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    I did one time. I returned an Eastman AR810ce on day 43. I knew immediately it was a keeper, but another deal came along for a Gibson 175, which is what I'd really wanted, and thought I couldn't afford. So, I returned the Eastman, with that little voice telling me I was an idiot. I still miss that guitar, but I couldn't have kept both.

    45 days is quite long, but in general, it's nice to not have to worry about the return date. Maybe you settle with it for a few days, want to try it at rehearsal, to see how it sounds with the band, but that's next week... and so it goes...
     
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