New Tele. Is it normal?

Discussion in 'Telecaster Discussion Forum' started by Fenderrrr, Mar 24, 2020.

  1. Crobbins

    Crobbins Friend of Leo's Ad Free Member

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    Send it back.
     
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  2. ben smith

    ben smith Tele-Holic

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    if the strings are level across the board then the neck/neck pocket are ****ed!
     
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  3. Dismalhead

    Dismalhead Poster Extraordinaire

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    Send it back.
     
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  4. Bluetelecaster

    Bluetelecaster Tele-Holic

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    The missing screw is no big deal. Just get another one at GC. I can't see that the selecter switch is a problem if it works. If you really like the guitar hang on to it. If not, hey it's just a guitar.
     
  5. roycaster

    roycaster Tele-Meister

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    In my day, we’d just get it fixed under the warranty…
     
  6. NicDo

    NicDo TDPRI Member

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    OoooOoooh weee....what up with that?
     
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  7. superjam144

    superjam144 TDPRI Member

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    Send it back because the inverted tone control is the most obnoxious thing I've ever heard.... Almost sounds deliberate... WHY???

    No way, take your business somewhere local.

    A set up is one thing, but now your looking at a repair on top... Man that one really burns... how frustrating to change pickups and it's in reverse.
     
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  8. Lefty Addams

    Lefty Addams Tele-Afflicted

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    Just take it back mate, shouldn't come away from the shop like that. Was it from a chain eg GuitarGuitar etc.
     
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  9. Ghostdriver

    Ghostdriver TDPRI Member

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    Why go to all the hassle of a ‘return’ especially the way things are currently, these are simple fixes and a way to learn about your guitar.
    Ok, it ain’t right it arrived in that state especially with a part missing but hey, ring the dealer, be pissed at them and get them to send new saddle screw and spring, they stock spares.
    Ask for a discount, I recently bought a Ltd edition Mexican Telecaster from a big online store, the control plate was bent and tone knob was off kilter, I managed to get £75 off the price, fixed it myself but they also sent me a brand new control plate. Email them pics as well, they don’t really want the thing back I am sure they will accommodate you.
    Good luck
     
  10. PixelMover

    PixelMover Tele-Holic

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    I second this. You can find another player, who knows what else was missed.
     
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  11. cousinpaul

    cousinpaul Friend of Leo's

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    It sounds like the control plate was wired for a right handed guitar. Swapping the hot leads from the pickups would probably take care of the issue and quality control should have caught it.

    IIRC, the early Player tele's had a problem with the bent, strat-style saddles not lining up with the tele bridge plate. The MIM style "box" saddles were offered by Fender as a fix. My point is the saddles may have been retro-fitted at the store level rather than installed at the factory. All of which changes nothing.

    You should be able to feel good about your purchase, including the deal. If the seller won't offer enough to cover the electronic repair and a pro set-up, plus something for your trouble, I'd send it back and move on.
     
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  12. Fenderrrr

    Fenderrrr TDPRI Member

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    Yeah, that really gives out the idea of a rushed product. At full retail price, notheless.

    Bought it off the brighton online store. I've always had a great service, no bitterness it can happen.

    You have a point but truth is i can't make all the proper adjustments needed myself (not on a new guitar, at least).

    I've asked what my options are at this point, but unless it is a big discount, it is going back. As somone already said, you can find a player elesewhere. Still bummed, the finish on this model is amazing.
     
  13. Bob M

    Bob M Tele-Afflicted Ad Free Member

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    Not only is this disappointing to the OP what a disappointing development in Fender QA. Last year I bought 2 MIM Fenders (TVL JM, Vintage Jag) were nicely set up. If it was me I wouldn’t keep it.
     
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  14. Fenderrrr

    Fenderrrr TDPRI Member

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    The store wrote me back and I don't like the reply AT ALL!

    "I'm sure our workshop can sort this out for you"

    They send the courier to collect and specify "the packaging will need
    to offer equal or better protection than the original did if the
    original is no longer available".
    Better protection?

    No discount offer, no refund option, just a repaired guitar at full price. Nope, i'm going to ask for a full-fledged refund.
     
  15. john_cribbin

    john_cribbin Tele-Afflicted

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    Yep refund. Those pics look like a return where someone had had a go at setting it up, cocked it up and returned it.
     
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  16. gwjensen

    gwjensen Friend of Leo's Platinum Supporter

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    I think so.... Hard to believe it would leave the factory like that...
     
  17. Ghostdriver

    Ghostdriver TDPRI Member

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    I would rant back at that, that’s shoddy service mate, is it GAK? If so I would expect better.
     
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  18. allesz

    allesz Tele-Meister

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    It seems that the guitar was set up by a right handed guy: the strings height is simply inverted, with lower basses and higher high strings.

    The same with the selector.

    Both this problems would be an easy fix with just a screwdriver and an allen key.

    The missing screw it's the worst: if you can find it in the package it's ok, but it's not easy to have the right screw for the job (and the saddle may have the thread stripped). In normal times it would be a 5 minutes thing.

    It would drive me mad.
     
  19. littlebadboy

    littlebadboy Tele-Afflicted

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    No! Show pics to seller, and return.
     
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  20. boris bubbanov

    boris bubbanov Tele Axpert Ad Free Member

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    I think this guitar was shipped from Mexico with the bent steel saddles on it, and later someone was tasked with replacing those bent steels with these block saddles and that person (a righty or at least a non player) just didn't care. Who cares about these Lefty people, they figured. I'll bet the strings are just slammed on there.

    I'm apprehensive about trying to return it in this current situation. A bird in the hand. If you don't know much about guitar set up, get someone to help with a rudimentary setup and see if the guitar "has it". If it does, keep it and use local resources to inexpensively get it right. If this guitar is meh anyway, then by all means return it - they can hardly complain that you had no cause. By all means let us know if they refuse to provide you with a prepaid shipping label.
     
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