They've had the self-order kiosks at McCormick Place in Chicago for years. When you're at a huge trade show you can easily/quickly order and pay for a meal and get your receipt and you wait for a person to call your number. The screens are extremely intuitive and speedy. I've enjoyed using the systems in Chicago. I recently used one of the McDonalds screens thinking it would be equally speedy and perhaps fun and it was a confusing mess. I'm trying to say that I 'm not stuck in 1995; I've enjoyed using these systems elsewhere but whoever designed the MacDonalds system did a poor job (my opinion). I thought the navigation was counterintuitive and frustrating. I looking forward to seeing what others think (folks who have used them). It's just a limited selection of fast food but I think it's easier to go into most supermarkets and identify and weigh and pay for all my own vegetables and things. You'd think that MacDonalds (with all their money) could buy a better system.