Sorry this is long. I had a depressing experience yesterday. So much so that I'm still thinking about it. I wonder if I’m making too much out of it. Now I have had a lot of good experiences in music shops. Maybe I have been spoiled. Who knows. Anyway, I walk into this local music shop yesterday. I’ve actually been in there a couple times and bought accessories. Never was interested in buying a guitar there yet, but this time I was. I figured I’d at least see what they had. So I go in and notice a Squier VM Jaguar on the wall there. I look around. No place to sit down and play it. No cord for the amps. I walk around looking for a stool or something, for awhile. There’s a stool over in the acoustic guitar section a little ways down, but I decide not to be that guy who goes moving things around without asking. I look around for one of the shop guys. There are a couple around. One is busy at the register doing who knows what. The other is standing there talking to a guy. I wait a minute. Finally he finishes talking to that guy and he does come over and introduce himself, so I introduce myself. I notice he is a lot older and is missing teeth. He seems like a used car salesman at first. I ask if it’s ok to play the guitars on the wall. He says sure absolutely go ahead. He seems not to know anything about guitars. I have to ask for a stool. He finds that. Finally I ask for a pick. He finds that. Now I have to ask for a cord for the amp. Each time before I ask for the next thing, I think, of course he’ll think of that. He works in a music shop! But no, I am forced to ask each time. He disappears in the back for awhile and finally comes out with a cord to plug into a little Vox modeling amp there. I start playing the Jaguar. It plays terrible. It seems worse than if it just came out of the box from the factory. The tremolo arm is missing. Who knows where that was. The strings are all at different heights. It was hard to believe even the Squier factory would let it out this way. It’s buzzing all over past the 9th fret. Also most of the frets are sprouting out the bottom, scraping my hand. In horror I hang it back on the wall and look for a different guitar just to redeem the experience. I notice they have about ten Squier Bullet Strats, one American deluxe, one MIM HH strat and one MIM SSS. That about covers it. There may have been a tele also. There’s also two Jacksons, two Yamahas, and a couple Peavy Les Paul copies. Strange selection I think. Finally I find a Squier Affinity strat. What the hell I think. Might as well try it. Not really interested in one but I have heard they are decent. It is all out of tune but plays fine once I tune it up. Only I don’t really like the neck. Something is weird about it too: the intonation is way off. And it starts going out of tune once I try the trem. I grab a MIM Fender Strat and jam on that for awhile. It’s the best of them all, but only as good as the minimum I would expect. I hang it up too. The serial number seems to suggest it is at least two years old. This causes me to look further around. As I hang up the MIM strat, I notice that some of the guitars look used. One of the Bullet strats has a huge gouge out of the pick guard. I wonder how that is possible. It is pretty deep, a couple inches long and have an inch wide. Yet the guitar is still tagged as new with the same price as any other. I’m really confused. Now the two workers there aren’t doing anything but standing around behind the counter. The one that was at the register before is now at a computer. They both seem to ignore me. I almost say something to let them know about the poor condition of the Jaguar, but I decide to say some positive things first. A mom walks in and starts talking to the other while I attempt to start a conversation with the second guy, the one who I didn’t deal with before. Nearly the entire time he talks to me, he doesn’t take his eyes off the computer except, when I give him back the pick, he looks at my hand. I ask if they ever get the VM Jazzmaster in. He says he thinks there was a classic player one in. I ask if they will get more. He doesn’t know. He offers that they can order anything in. But that’s it. I don’t know what to say. I tell him I think I’d like the Jazzmaster better because it has a normal scale neck. A look of surprise crosses his face. I say that the Jaguar is a short scale. "Huh?", he says, eyes darting over momentarily to the Jaguar. He doesn't seem to believe me. "Is it?" Then he goes back to the computer doing what he is doing. At that point I literally just said "Alright, good bye" and walked out. He didn't respond. I don’t think I’ll ever go back to that shop, which is sad because it’s only a few blocks from where I work. So is it too much to expect to have friendly salespeople and guitars that have been at least intonated or better? Or what am I missing?