zsullivan38
TDPRI Member
I would think that those costs of doing business would offset the economies of scale part of the equation. Or at least it'd be close. I don't think the big ones being the same price or slightly more expensive would be nearly as frustrating as it is to see them at 1.5-2x the cost. And really, when all you do is pickups, it cannot be THAT expensive to operate. One HR person, one business person, one marketing person would really be all you need on the office worker part of things. A lot of operations would probably be fine having HR and business being done by the same individual. I think where it goes crazy is they start paying more marketing people so they have to raise their prices but the marketing expertise makes up for it. That's just a general problem with our modern society. Everyone is trying to sell you something and there's an entire industry built around making that easier for them to do.I'm making a very large assumption here (I know, I know), but I'd guess that an operation like Bootstrap is a side business, with pretty much no support staff. I'd also guess that people like Fralin and Lawrence are paying their staff well (actually sharing the wealth and taking care of your workers, what a concept!), breeding loyalty and consistent quality.
I saw a comment somewhere once that people these days are always being sold on something, but never being sold to. I think that's pretty accurate and highlights the prevalence of the sort of "cast a wide net and you'll have some takers regardless of price" mentality that a lot of "boutique" companies in every industry seem to have these days.
Last edited: