I seriously do not understand these small "boutique" vendors, they take your money 24/7/365 but seem to ship when they feel like it. I mean, it's bridge, I do not believe they are hand making these things one at a time to order. They should have inventory and then ship it when the order comes in. So far all I have gotten is "Thanks for the money!" and a tracking number that has not shipped. I'm not sure how these guys compete in the real world. On the one hand, I wish I had ordered the other stuff I need, on the other hand, if this is how they do things, there wont be a follow-up order. Yes, I'm a big entitled baby who doesn't know how lucky I am. But I'm also perplexed by all these guitar parts guys that do business this way.