I'm not sure what you're criticizing as "completely wrong" but OK, perhaps I didn't understand the intent of your thread. The title of your thread clearly states the premise based upon "the best amp repair people in the nation". If the question was intended to be "how would a good amp repair person start or grow a business" my, and others responses, would have been different.Well, you got that completely wrong. But the word of mouth? That is why I brought up the thread and figured some might be nice/ cool and give some helpful feedback.