It is sometimes not there or it is conspicuously hidden. Usually there is an e-mail contact, but sometimes not. Also, ever been put on hold, in a decent mood, then get PO'd cause the prompting hassles are ridiculous and holding listening to terrible music, bad sound, etc, etc. Today I had Piano music interrupted every 10 seconds with thank you please hold type message. After 5 minutes, I hung up. Honestly, I don't think corporations care. In my book, if you are a business and want to be on the internet. POST YOUR DANG NUMBER PROMINENT ON THE FIRST PAGE. Reality rant over.