Dread and physical panic: Internet transaction category. Is this a thing psychiatrists recognize?

[billy logan]

summary: I ought to to hire a person to do my www. stuff. That would lengthen my life. What's the use of eating kimchee if stress chemicals like cortisol flood my blood over this routine schist?

supporting details:

Mid-December I go to e-order by express delivery a 33 1/3 rpm vinyl record. When I think I've completed the form this is displayed "Error 500 Cannot return to previous page" . So I think my effort had evaporated, and I go through the process again, this time checking Standard Delivery.

So. The 1st order form HAD gone through, the record album arrives mid-January. (I knew and had accepted calmly that "by Christmas" was over-optimistic)

AND the second identical album arrives only 3 or 4 days after the express mailed one. I like the record and I don't mind having one to give away.

PREFACE TO 2nd example: I have successfully ordered walmart online curbside pickup probably 15 times. Same credit card. And successfully used the card subsequent to this 21st century fable:

I go to Walmart.com at 8 p.m. to order a curbside pickup of groceries. Long grocery list.

by email: THANK YOU FOR YOUR ORDER #123456789.
15 minutes later
by email: YOUR ORDER WAS CANCELED we have noticed unusual activity ...

9:00 p.m. I put the order through again
by email: THANK YOU FOR YOUR ORDER #987654321
15 minutes later
by email: YOUR ORDER WAS CANCELED we have noticed unusual activity ...

So I call my bank. The customer service rep. says "No everything's fine, your card is good" Rep. gives me the phone # of Walmart customer service, which is very hard to find at walmart.com. It is (800) 925-6278

So. I call Honduras. The hard working Walmart customer service person there says "it's going through escalation by the fountain" The phone connection could be clearer, and I had to ask "What?" several times. "Fountain" was "Fraud Team" frah ood teen
frah-ood, 2 syllables. I tell the fellow that my bank says my card should work.

I call my bank back (on the phone for an hour) while on the phone to the bank I try re-submitting the order AND wait the feared
15 minutes - and -
YOUR ORDER WAS CANCELLED we noticed unusual activity

Bank rep. says she called the credit card co. and the person there says it's probably that I didn't fill in the 3-digit security code. I tell Honduras that and he says, "No, you can't complete the form w/o having supplied the 3-digit thing. Try again in 4 hours when the fraud team has done its thing"

So. I set an alarm, sleep, and try again at 4:30 a.m.
THANK FOR YOUR ORDER #qwertyuiop
15 minutes and
YOUR ORDER WAS CANCELLED etc.

You are thanking me now for EDITING OUT! miserable frustrating repetitions during the above.

topic #3) I don't use bank checks much, but I ordered a batch. The check printing company addressed them to a California branch of the bank, leading to anxiety interactions with TRACKING, and UPS customer text-chat, and the bank again. The term "default address" came up ... like my Texas address isn't ON the checks???

My point is - now I have a physical reaction if I see "Rounder Records" "UPS" or "Walmart" amongst the senders in my inbox. like even "Please take this survey" - a cold-heart-clenching reaction.

 

[Swirling Snow]

I also have some vendors that raise my blood pressure.

 

[redhouse_ca]

summary: I ought to to hire a person to do my www. stuff. That would lengthen my life. What's the use of eating kimchee if stress chemicals like cortisol flood my blood over this routine schist?

supporting details:

Mid-December I go to e-order by express delivery a 33 1/3 rpm vinyl record. When I think I've completed the form this is displayed "Error 500 Cannot return to previous page" . So I think my effort had evaporated, and I go through the process again, this time checking Standard Delivery.

So. The 1st order form HAD gone through, the record album arrives mid-January. (I knew and had accepted calmly that "by Christmas" was over-optimistic)

AND the second identical album arrives only 3 or 4 days after the express mailed one. I like the record and I don't mind having one to give away.

PREFACE TO 2nd example: I have successfully ordered walmart online curbside pickup probably 15 times. Same credit card. And successfully used the card subsequent to this 21st century fable:

I go to Walmart.com at 8 p.m. to order a curbside pickup of groceries. Long grocery list.

by email: THANK YOU FOR YOUR ORDER #123456789.
15 minutes later
by email: YOUR ORDER WAS CANCELED we have noticed unusual activity ...

9:00 p.m. I put the order through again
by email: THANK YOU FOR YOUR ORDER #987654321
15 minutes later
by email: YOUR ORDER WAS CANCELED we have noticed unusual activity ...

So I call my bank. The customer service rep. says "No everything's fine, your card is good" Rep. gives me the phone # of Walmart customer service, which is very hard to find at walmart.com. It is (800) 925-6278

So. I call Honduras. The hard working Walmart customer service person there says "it's going through escalation by the fountain" The phone connection could be clearer, and I had to ask "What?" several times. "Fountain" was "Fraud Team" frah ood teen
frah-ood, 2 syllables. I tell the fellow that my bank says my card should work.

I call my bank back (on the phone for an hour) while on the phone to the bank I try re-submitting the order AND wait the feared
15 minutes - and -
YOUR ORDER WAS CANCELLED we noticed unusual activity

Bank rep. says she called the credit card co. and the person there says it's probably that I didn't fill in the 3-digit security code. I tell Honduras that and he says, "No, you can't complete the form w/o having supplied the 3-digit thing. Try again in 4 hours when the fraud team has done its thing"

So. I set an alarm, sleep, and try again at 4:30 a.m.
THANK FOR YOUR ORDER #qwertyuiop
15 minutes and
YOUR ORDER WAS CANCELLED etc.

You are thanking me now for EDITING OUT! miserable frustrating repetitions during the above.

topic #3) I don't use bank checks much, but I ordered a batch. The check printing company addressed them to a California branch of the bank, leading to anxiety interactions with TRACKING, and UPS customer text-chat, and the bank again. The term "default address" came up ... like my Texas address isn't ON the checks???

My point is - now I have a physical reaction if I see "Rounder Records" "UPS" or "Walmart" amongst the senders in my inbox. like even "Please take this survey" - a cold-heart-clenching reaction.

Ha, I know the feeling. It's got to the point where I assume a return when I buy it and if I can't immediately see/imagine a simple, clear path to settling it, I don't start filling in the form.

 

[Peegoo]

When any vendor makes it too hard for me to give them my money, I go elsewhere.

 

[Dog Bite]

I feel your pain. I'm done with online buying and then trying to return/exchange defective products. If I can't get it locally I'm doing without it. I have way too much crap anyway. Something else drives me nuts. Passwords and tests and temp locked accounts. How dare you try and log in on a different device. Warning Will Robinson!!! Warning!!! Security breach. Now you gotta take this test to access your whatever. And what was your grandmother's parakeets favorite brand of seed. What was it? Times up! Your permanently locked out! Now have a nice day.

 

[telemnemonics]

Point Of Sale!
Brick And Mortar!
Dont pay until you see the whites of their eyes!

 

[Fiesta Red]

In years past (c.1985-1999), there were a few retailers who wouldn’t wait on me, even if I was waving a wad of cash in the air, saying, “I want to give this to you!”

Why?
Because I looked too young and didn’t look like “I was a serious customer.”

Other young people of my age had the same experience. My wife had it even harder because she’s short, slim and looked like a teenager well into her thirties.

If the manager refused to fix the problem, I boycotted those stores, even at my own inconvenience. I asked my friends, family and coworkers to do the same.
They’re no longer in business, because guess what? All of us young people grew up and by the time the store thought we looked like a “serious customer,” we refused to do business with them…along with everyone in our social circle.

One good review affects 4-5 potential customers. One bad review affects 100 potential customers.

Let your experience be made known—Yelp!, Google Reviews, Yahoo reviews, in personal conversations and even on TDPRI.

If enough people complain, the retailers will either change their practices or they’ll die on the vine.

It’s their choice.

 

[Rich_S]

When any vendor makes it too hard for me to give them my money, I go elsewhere.

This, except I usually change my password for their website first, to some variation of the company’s name followed by 5uxx or 8lowz. If it still doesn’t work, I shop elsewhere.