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Do I ask for a partial refund, or am I nuts?

Discussion in 'Bad Dog Cafe' started by TeleUpNorth, Apr 14, 2021.

  1. dpang2836

    dpang2836 Tele-Meister

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    Ebay and Reverb will get you a Refund, if not in Condition as Described. It's a Hassle though?
     
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  2. Peegoo

    Peegoo Poster Extraordinaire

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    Yeah, guitars get little dings and dents, but when something is sold as "mint," that means there are no flaws or defects.

    The seller is either partially blind or blatantly dishonest.
     
  3. jamesepowell

    jamesepowell Tele-Holic

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    I would. That is not "like new" or even "excellent" - It's "very good"
     
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  4. That Cal Webway

    That Cal Webway Friend of Leo's Silver Supporter

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    To me it's nothing if it sounds great and plays the same.

    Keep it

    In one year you'll probably want to relic it anyway!
     
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  5. JL_LI

    JL_LI Friend of Leo's

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    Like new? It is “like new”. I’ve seen worse on the wall at GC and Sam Ash. How does it play? Does it need a setup? All new guitars need a setup. Ask the retailer for one if you think the guitar was misrepresented. Otherwise, let it go.
     
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  6. TeleUpNorth

    TeleUpNorth Tele-Meister

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    I messaged the seller and said that it frustrated me and showed him the chips. Of course he claims came out of the box that way, which could very well be truth. If it did I still felt annoyed that there wasn’t any mention of it in the listing or communication prior to purchase. There’s bigger issues in the world and I told him it isn’t worth either of our time to ship it back to him. I’m happy with the guitar, and I’ll play it until there are some more marks on it I suppose.
     
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  7. 421JAM

    421JAM Tele-Meister

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    I would not ask for a partial refund in this case. But for the seller's benefit, I would contact them, show them the photos, and tell them that it was not in the condition described. "Like New" does not mean "New," but it definitely means better than "Chipped paint job in multiple areas." Any quality seller will want to know when they make a mistake or aren't meeting expectations.

    If they treat you like crap over it, review them accordingly.

    If you feel they make things right for you or take your concern seriously, review them accordingly.
     
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  8. 421JAM

    421JAM Tele-Meister

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    If he's telling the truth, that means he knew about the imperfections in the paint job and didn't disclose them.

    That's grounds for a negative review.
     
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  9. sax4blues

    sax4blues Friend of Leo's

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    For me used "like new", is used, just on the nicer range of used.
     
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  10. SRHmusic

    SRHmusic Tele-Holic Silver Supporter

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    If it's a model out on the rack and has dings I'd ask for more than the usual discount off list.
    (edited- fixed quote)
     
    Last edited: Apr 14, 2021
  11. Boreas

    Boreas Friend of Leo's Silver Supporter

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    If he knew the chips were there and didn't disclose them, he wasn't being honest. Those are the things you take a picture of and put it in the ad so it doesn't come back to bite you in the a$$. Tell him you want a $30 refund. If he refuses to negotiate, give him a bad review. I doubt I would bother getting eBay involved.
     
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  12. 421JAM

    421JAM Tele-Meister

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    Right, that's not "like new," that's "floor model."
     
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  13. Torren61

    Torren61 Poster Extraordinaire Gold Supporter

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    Let it go. Buy a touchup bottle of paint from Fender. Problem solved. But those screw slots being all the the same way? Unacceptable!
     
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  14. Old Smokey

    Old Smokey Tele-Meister

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    I think that small amount of imperfection is par for the course on a used $400 guitar no matter how it is described.

    You can look at all the pictures and read the seller’s description, but ultimately if you’re buying online you have to be prepared for stuff like this.

    Also, partial refunds are BS. If it’s way wrong, return it. If it’s not, keep it. Nickel and diming someone after the deal is done is bush league stuff.
     
  15. bsman

    bsman Friend of Leo's

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    The fact that the photos are much larger than lifesize indicates to me that the problems are much smaller than lifesize and your expectations are outsized...
     
  16. MilwMark

    MilwMark Doctor of Teleocity Ad Free Member

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    It’s like you wrote mine for me. But better than I could have.

    Prolly best to buy from a store if imperfections around neck/body junctions, routing borders and screw holes will bother you on a used $350 guitar. Bring your magnifying glass.

    I’m amazed at some of these responses.
     
    Last edited: Apr 14, 2021
  17. TeleUpNorth

    TeleUpNorth Tele-Meister

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    I look at it more as I wouldn’t list something with even that small or imperfections as “mint” or “like new” and I do a fair amount of selling on Reverb myself. As a seller the way to avoid any issues after the sale is to describe accurately and disclose anything that may be an issue. Value of the product shouldn’t matter when trying to figure out condition. I own Gibsons, there’s a 76 Tele on my wall, a Rickenbacker....and a few partscasters or Squiers. Mint is the same regardless of which guitar I’m holding.
     
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  18. telemnemonics

    telemnemonics Telefied Ad Free Member

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    I have no reason to believe he's lying when he says it came out of the box that way, which is also not the same as knowing there were tiny chips in two spots.
    Those tiny chips couldn't be made by playing or dropping the guitar, they had to be part of assembly or possibly disassembly.
    If the seller took the guitar apart them that's an issue.

    But you paid $350 for a Chinese guitar that would be $1350 if made in the US.
    Look at a bunch of "new" parts on Stratosphere and see that cheap guitar parts are rush built to a price point.

    Or read some of the exact same threads where guitars right out of the box from big retailers have tiny nits, chips and cracks.
    That's cheap guitars. That's also mid priced guitars.
    We complain about high prices and we complain about tiny imperfections.

    It plays great!
    That's awesome for $350!

    New cheap guitars I see don't play well and are not CS examples of craftsmanship at its finest.
     
  19. 985plowboy

    985plowboy Friend of Leo's

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    I will address both questions asked in the tag line.
    “No”and “Maybe”.
     
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  20. telemnemonics

    telemnemonics Telefied Ad Free Member

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    Well given the current shopper/ buyer/ seller/ complainer/ litigator climate, that's smart listing/ selling.

    IMO/ IME brand new stuff commonly has tiny flaws.
    If you want new guitars that are flawless under extreme close inspection, probably best to go for high dollar instruments.

    And high end retailers that don't allow anyone to touch the guitars that are for sale.
     
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