I'm a firm believer in giving good reviews for businesses who deserve it, so here's my PSA about DirecTV. I called up DirecTV yesterday ready to cancel. I don't watch it much and can't afford extravagances right now, so it only made sense to cancel after my contract was up. The agent asked if there was anything they could do to keep me, and I said the only thing that would do it would be to give me the NFL package for free. I'm a Bears fan living far away from home, my son's mother and I aren't together, daddy time is on Sundays, and he's too young to take out someplace to watch a game while we get a burger. I thought that would be a non-starter. All he said was "Done. And I see you've been a customer for a while too, so how about I knock $20 off your bill every month?" It required a new 1 year contract to get the NFL package, but I am a super happy camper. DirecTV has always provided me with excellent service.