I've been with BA since 1992 . I've never had any issues/problems that BA couldn't straighten out quickly and to my benefit. I only use my Debit card for ATM cash deposits/withdrawals..never for purchases. I have 3 BA credit cards (and a couple others), pay off balances monthly (never pay interest) and make money on the cash rewards and other benefits they offer.I like BoA consumer banking services.
It really isn't so perilous, but not as protected as a credit card. I use a debit card for 90% of my purchases. I receive a a text notification every time my debit card is used, so if there is fraud I will know immediately and essentially have no exposure if I notify the bank.I stopped using debit card many years ago. From what I understand: Credit Card the bank and merchant are on the hook, Debit Card the money is out of your account and good luck.
When you say ".....BoA couldn't straighten out quickly...." what do you mean? When I'm standing at the cash register, trying to check out, I don't have time for even a "quick" phone call to the bank......the people lined up behind me don't either. The issues I had had NOTHING to do with actual fraudulent behavior, but simply random checking to see if it was "authorized" usage. I NEVER had this happen with my own BBVA (now PNC) accounts. BTW, these WERE debit purchases, not credit cards, if that makes a difference.I've been with BA since 1992 . I've never had any issues/problems that BA couldn't straighten out quickly and to my benefit. I only use my Debit card for ATM cash deposits/withdrawals..never for purchases. I have 3 BA credit cards (and a couple others), pay off balances monthly (never pay interest) and make money on the cash rewards and other benefits they offer.
This is true. If your debit card is compromised they can clear out your bank account with little to no recourse. Credit cards are protected from fraud.I stopped using debit card many years ago. From what I understand: Credit Card the bank and merchant are on the hook, Debit Card the money is out of your account and good luck.
Funny how BoA, gas stations, and fraud keep popping up in conversation. Mine was a BoA card on both of my incidents.Be careful if they call and there is a concern of fraud because they might freeze your account. My wife used a card at a gas station and someone was hacking at the gas station. BoA called and warned her of fraud, she said she didnt make the transactions and BoA cancelled the card. The problem was, she was on the road and needed the card for gas! So just be careful if you confirm fraud they might freeze your account for some period of time.
Carrying some cash might help with this.
I too have had customer support issues on this transition.I'm near blood boiling over the REI card transition from US Bank to CapitalOne. A long time in I still have problems with it asking for PIN that does not exist and Apple Pay. Now after the replacement cards.
The frustration part is I manage IT in a grocery chain. I actually know a lot on how this all works. Each attempt with CapitalOne is a repeat succession of a first line staff member daft to the matters followed by a smug supervisor who ends it if I can do card swipes at PIN pads. Well, that's not an option at gas stations outside, kiosks and other places. Their thinking I don't know how to set up or use a phone is nonsense considering we manage around 200 Apple Mobile and Android on top of having 16 - 24 card terminals per location. Argh!
I have plenty of sympathy for a first line CSR having minimal knowledge but not when you face smug supervisors not understanding the problem, and/or firms who do a crappy job of acquisitions. Their nonsense on it being the phone can't be true when I just got a new phone and set it up fresh.
This makes the Apple Card appealing if only for they know how to do customer service.
I purchase everything I can including utility bill payments on credit cards with perks like cash back or air miles and pay it off in full every month. I've been doing this for at least 20 years. Credit card companies have a name for people like me. Deadbeats.