Businesses charging credit card swipe fees

[421JAM]

Uhmm... A business no matter what the product must earn the support from potential customers, or fail. That requires ethical and competitive business practices. All the "fails" you mentioned are on the business.

I agree, but this has absolutely nothing to do with the question I was asked or the answer I gave.

 

[Intubator]

I agree, but this has absolutely nothing to do with the question I was asked or the answer I gave.

The business harmed itself with its policy. The policy is the issue and the comment you gave apparently places it on the customer.

 

[Danb541]

Why not just talk to the owner and explain why you’re unhappy? Maybe he’ll change the process or put up a sign. Then you’re happy, other customers get a square deal, and the owner is happy.
If you just bail, you walk away with a bad taste in your mouth, the next guy is annoyed, and the owner is still clueless.
I know it’s not your job to make the world a better place, but this sure seems like an easy one to me.

I honestly don't have a bad taste in my mouth. The owner knows why I left, he has my cell number, he's been to my house, knows where I live. This was a year ago, it's over. It's his business, I would never tell him how to run it anyhow. This thread is not about me asking advice to repair this situation, I don't want to go back there. That ship has sailed. I'm more curious how people feel about swipe fees and thier experiences with them.

 

[421JAM]

The business harmed itself with its policy. The policy is the issue and the comment you gave apparently places it on the customer.

The customer had a number of options available after discovering this fee, and chose the one that would cause harm to the business (and himself) rather than one that might have been beneficial to all parties.

 

[Intubator]

The customer had options, and chose the one that would cause harm to the business.

We all have our opinions on this. Fair enough.

 

[pixeljammer]

I'm not sure I'd trust that study. The middle and upper classes fund the significant majority of charitable donations.

Study: Poor Are More Charitable Than The Wealthy

Huge charity commitments often get headlines -- like the ones Bill Gates and Warren Buffett collected for convincing 40 billionaires to donate at least half of their fortunes. But Paul Piff, a psychology researcher at the University of California, Berkeley, tells host Guy Raz about his studies...

www.npr.org

 

[Danb541]

Your reaction to their credit fee policy was to walk away for good. This caused them to lose sales every week. That is harm to their bottom line. Maybe they deserved it, and maybe they harmed you first, and maybe it's not your problem and you don't care, but it's still harm.

That's a fact whether you understand it or not.

Surely you can agree that everyone lost something in this situation.

But I didn't cause it. You said I did.
We just disagree on this and will continue to do so. Not big deal, agree to disagree. Peace through music!

 

[421JAM]

But I didn't cause it. You said I did.
We just disagree on this and will continue to do so. Not big deal, agree to disagree. Peace through music!

You caused the reaction.

 

[Danb541]

Every retail outlet in the country charges you for cc use. They just don’t tell you. It’s part of their overhead. I suspect the bar owner itemized it so that you’ll pay cash next time.

Ugh... yes I know!
how do so many people miss the point of this thread?

 

[Intubator]

A customer loses options when the options are not presented when options should be exercised. Like when one walks into a restaurant or bar and reviews the menu and policies at the time, one would then review "options" and order. This situation is a "backdoor" charge. I suppose the "option" in the moment would be to contest the bill.

 

[pixeljammer]

Ugh... yes I know!
how do so many people miss the point of this thread?

Maybe you explained it poorly? When everyone “else” has a problem, the problem is you.

 

[Danb541]

You caused the reaction.

Lets say he smashed the window of my truck and took my wallet from inside and I decided not to go there anymore. Am I still harming people? Theft is theft and I dont do business with thieves.

 

[Danb541]

Maybe you explained it poorly? When everyone “else” has a problem, the problem is you.

Thanks for the input. Next time I'll take in to account the comprehensively challenged.

 

[pixeljammer]

Thanks for the input. Next time I'll take in to account the comprehensively challenged.

You sound like a real sweetheart. Bar owner is lucky not to have you in there poisoning the mood with your inflated sense of self-importance.

 

[BigDaddyLH]

There's this Inter-Web thing where you have to have the last post on a subject.

 

[Danb541]

You sound like a real sweetheart. Bar owner is lucky not to have you in there poisoning the mood with your inflated sense of self-importance.

When I said next time I'll take in to account the comprehensively challenged I wasn't trying to insult you. The irony...

 

[421JAM]

Lets say he smashed the window of my truck and took my wallet from inside and I decided not to go there anymore. Am I still harming people? Theft is theft and I dont do business with thieves.

Your choice to never go back would cause the business to no longer make revenue off of you. That loss of revenue is a form of harm that your choice is causing. Whether your choice is the right one, and I would argue that it is, is irrelevant.

 

[Sparky472]

the smart business thing to do is roll the cost into the product. That way your margins go up rather than pumping a business reality to Joe Consumer.

I would add 5% to ALL products and quit bugging people with my problem AND I'd make more money.

I'd bet if prices increased 5% Dan541 would not care that much, but the fee is ANNOYING.

Exactly right.

 

[Danb541]

Dear Mods,

Feel free to close the thread.

 

[omahaaudio]

Am I out of line?

The bar owner is being a dick.