I had one of those heartening experiences today. I built a partscaster not long ago and wanted to use Budz Purebreds (because I have a set in a RW50 I bought used). Now being a retired so-and-so, I looked around for a used set and found them on THeBay. I get them and install them and am enjoying playing them -- bridge was strong and twangy, neck was sweet and piano-like. Happy happy happy. But then I go into the middle position (both pickups, parallel) and something's not right. At first I thought I had back-ass-wards wired things and had an out-of-phase issue. But that wasn't the case -- everything wired AOK and even when I flipped the wiring around, no change that I could hear. Since I'm not a middle-position guy, I just ignored it thinking it was my tin-ear. But it was always there. Something just not right and sounding out-of-phase. So yesterday, I decided to focus on it and discovered the most curious thing -- it was one string and one string only that was causing a problem. The 'A' string, when in the middle position, just sounded weak and definitely that out-of-phase sound. I checked it out on a different guitar that employs a microswitch to let me go out-of-phase for both serial and parallel positions. Indeed ... one string and one string only! So I thought about posting here, but then decided WTH ... I wrote BudzGuitars about the problem late this morning. In the afternoon, I get this back from David @ BudzGuitars: There is always something that I have never heard of, however try this, on both the bridge alone and then neck alone "bend" the A string and see if it gets weak when it gets close to the other string. The only thing I a can think of is that some "event" reversed polarity on one magnet on the A string on either pickup. That I can check and fix no problem. Any way if you send them to me I will get it straightened out fix or replace. So I do that and dang ... the neck displayed the exact characteristic he described upon bending the string! So I report back to David and long story brought to a quick end, the pickup is on its way to him for a fix! Now remember ... I didn't buy this pickup from him. I bought it on the used market. He has no idea who had it before me and what they might have done to it -- or for that matter, what I might have done to it. He just knew his product wasn't performing as it should and he acted. Did he ask me for a nickel? Nope. I must admit that I'm happy about every aspect of this. But mostly ... I'm glad to see a business man who stands behind his work. I'm seeing it's not just the pickups that are great ... it's the company and the guy who runs it. Bravo!