I'm considering ordering a "masterbuilt" tele from FCS, after I sell off a few closet queens. I'm really after the "end all, be all" one of kind tele thinline! I have a MB John Cruz '50th Strat which has served me well, but I bought in my "strat" phase, and I'm a full blown tele-holic these days. This was back in 2004 and it did take about 9 months to get it back then. I know that there is a waiting period, and but I'm really curious about the customer service aspect. What was the process like for you? Did you communicate directly with the builder to discuss details? Did he just agree to everything you asked for or did he have feedback about the choices you wanted?