Amazon Woes

[WireLine]

Since Amazon went from relying on UPS & USPS, their delivery service is second to none here. Top notch.

If I see the delivery truck from anyone pull up, I’ll wait by the door, and say thank you…

 

[Telecaster88]

I live in a rural area. I always ship small items through the USPS. Never had a problem, except during the period that shall not be named. Every carrier had problems then. If I order/ship through the p.o. , always get it early/on time.

Yup. I run a mailorder business for a living and ship 99% USPS. It was momentarily worse during You Know What, but it's back to their usual speed and accuracy now. I'm a big Post Office fan. That's why I was so surprised that USPS blew it this time.

 

[Milspec]

I generally take the Amazon/Whoever option of picking my packages up at a local collection point. Isn't that available where you are?

I don't know if that option is available or not

 

[Milspec]

The worst was a few years ago, I was getting a Martin delivered and the shop sent it UPS to my billing address by mistake, which is a PO Box. In those cases, UPS is supposed to make delivery to the Post Office, but instead they took it upon themselves to deliver it to a street address they had "in my file" that I had not lived at in ten years!

Luckily, it was only one town over, and I was able to hustle down and grab the box before someone snagged it.

PO Boxes confuse carriers like UPS. I live in a small village where there is no home delivery of mail, just a PO Box. Carriers verify addresses and those services use postal data so my home address shows up as an invalid address. I had a guitar re-routed to the post office that I work at (just 15 miles from my home village) so it would not end up sitting at the porch and they tried to deliver it to the post office where my house was instead...got refused and sent back to the shipper.

Believe me, UPS and FedEx do not get along with PO Box addresses as it always causes delivery issues.

 

[Milspec]

Since Amazon went from relying on UPS & USPS, their delivery service is second to none here. Top notch.

If I see the delivery truck from anyone pull up, I’ll wait by the door, and say thank you…

They still rely on USPS to carry the crap they do not want to. UPS does as well. It started out as just packages to areas where it would be a waste of money and time to just deliver to an isolated address, but the past year especially Amazon gives their large and heavy packages to USPS. It makes them far more efficient while making USPS far less efficient. Amazon also packs their pallets with the heaviest boxes on top for some reason in this area which always baffles me. I will see a bunch of lightweight boxes on the bottom and dog food or kitty litter boxes on the top.

All carriers have it rough this time of year.

 

[trandy9850]

My observation:

The USPS does a very good job IMO until there is a major holiday….actually it’s just Christmas where things really get bogged down…so I plan accordingly….meaning I order WAY in advance.

Amazon does a really great job 99.9% of the time….the other .01% can be chalked up to bizarre circumstances or space aliens.

 

[Jim_in_PA]

I’m an Amazon delivery driver. I can tell you that they’re very insistent that we put packages by the front door unless the customer requests it be left somewhere else.

We also MUST take a picture.

This is my experience with the "virtual plethora" of Amazon delivery folks who drop off here, sometimes multiple people per day due to which distribution center was providing the "stuff" in a given order. Always on the front porch and often very close to the door. In fact, if the same delivery person leaves multiple packages from multiple orders at the same time, they have to take "that many" photos and attach them to each order. It's rare that anyone leaves stuff by the street other than occasionally someone will stick a small package in the large mailbox we have. UPS is equally diligent as is the USPS. Now FedEX Ground...those folks like to leave things in random places...and it can be maddening!

 

[NoTeleBob]

PO Boxes confuse carriers like UPS. I live in a small village where there is no home delivery of mail, just a PO Box. Carriers verify addresses and those services use postal data so my home address shows up as an invalid address. I had a guitar re-routed to the post office that I work at (just 15 miles from my home village) so it would not end up sitting at the porch and they tried to deliver it to the post office where my house was instead...got refused and sent back to the shipper.

Believe me, UPS and FedEx do not get along with PO Box addresses as it always causes delivery issues.

Yeah, they have issues. I have a PO Box at a USPS location. UPS delivers there. Every day. I checked the tracking and UPS showed "business was closed on attempted delivery". It's a Post Office. They have regular hours. Same ones they've had for years. UPS knows when they are open. Yet they apparently "attempted delivery" when the Post Office was closed.

 

[Milspec]

Yeah, they have issues. I have a PO Box at a USPS location. UPS delivers there. Every day. I checked the tracking and UPS showed "business was closed on attempted delivery". It's a Post Office. They have regular hours. Same ones they've had for years. UPS knows when they are open. Yet they apparently "attempted delivery" when the Post Office was closed.

That is often a glitch to the scanners. They only have a few options to select and "business closed" is the one option that stops the delivery. Anything else means it is still being delivered that same day. It doesn't always mean that a business was closed, it could have been a truck break down, taken to the wrong office, etc.