On July 27 th , I ordered some parts I needed off of EBAY from the states, all goes well the shipper sends the item and a tracking # all is good , shipped out on July 30,2018 ,out of morbid curiousity i track it daily for updates on Aug 07 , item enters Canada , is processed , plus out for delivery Aug 7 .12:01 Item successfully delivered , 12:15 I check my mail , its not there . 3 scenarios pop to mind ; 1) item was miss addressed by the shipper 2) relief carrier dropped package off at wrong house in my neighbourhood 3) screw up at customs I call the local delivery unit for Canada post and get one of my old emplyees I give her the tracking # , she trces it through the track & trace function on the CPC computers ( more info than the public gets on tracing) she asks for a few minutes to check this out for details I give her my home # and hang up 2 minutes later the phone rings its Canada Post ,and she says " yes your package was delivered at 12:01 in London Ontario 4000 miles away , SAY WHAT??? I say thank you and hang up Next step contact the shipper to A) inform them of the debacle, B) to verify shipping information. shipper supplies me with a copy of the postal lable applied in the states confirming My address and postal code. this leaves only the 3rd scenario Customs applied a lable to the wrong package covering up the correct address and tracking # My only re-course , Call Canada Post customer service and describe the situation to the agent , after a lengthy conversation , she puts me on hold then returns , heres her reply "I have sent an Email to the approppriate offices ( Kamloops & Letter carrier depot 1 London Ontario) to have this package picked up immediatly and to be delivered to you with in 2 bussiness days" that was yesterday. my package arrived at 11:30 PST right to my door ( they must have flown it out from Ontario to Vancouver to Kamloops unbelievable ! the shipper told me regardless of the out come he was sending me a replacement order right away ( sent the same Day ) definately 5 stars for them with all the horror stories about Ebay sellers and the postal fascillities , I am glad to report a happy ending,youve got to love it.