This is my new Fender Ritchie Kotzen Tele. The knob from the switch (where your tone control normally is) was loose and rolling around. Looks like this is probably the culprit. It came from Sweetwater, so a return would be easy. An exchange - well. They have two more, but they don't look as good, are heavier, and this one has a lot of flame in the maple neck. It feels good. I don't know how it sounds plugged, have not made it that far yet. Acoustically, it sounds really good. I notified the Sweetwater rep. He says he created a service ticket and wants me to talk to the service dept there. Now, this is a urethane finish....so repair of the finish will be quite noticeable, I think. AND - this is a small gouge into the finish. It won't rub out. When you drag fingernail along the edge, the ding grabs your nail. What is the TDPri opinion? Keep and ask for some consideration, return, exchange, other???