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Membership upgrade not showing

Discussion in 'Forum Problems & Issues' started by awasson, Nov 13, 2018.

  1. awasson

    awasson Friend of Leo's Gold Supporter

    Age:
    54
    Nov 18, 2010
    Vancouver
    Hey TDPRI,

    I purchased a gold membership a couple of weeks ago, right after the website went kablooey.

    I can see it in my account upgrades but it doesn’t show on my avatar. I’ve used the contact form several times to clarify if there is a problem but no replies.

    Can someone tell me what’s up. I really don’t care about showing the banner but it included entries for the contest and I do want to make sure I enter for them.

    Thanks,
    Andrew
     
  2. Gmountain

    Gmountain Tele-Holic Silver Supporter

    625
    Jun 7, 2015
    Florida
    awasson likes this.
  3. dkmw

    dkmw Friend of Leo's Silver Supporter

    Age:
    63
    Mar 30, 2016
    Florida USA
    We should start a club:)
     
    awasson likes this.
  4. awasson

    awasson Friend of Leo's Gold Supporter

    Age:
    54
    Nov 18, 2010
    Vancouver
    Yeah, I don’t want to be a pest but I’d just like a response. Just a hello, yup we’re working on it. It’s not you, it’s us. Your membership upgrade is all good and you’re entered in the contest.
     
    jackinjax likes this.
  5. BryMelvin

    BryMelvin Tele-Afflicted

    Age:
    66
    Jan 4, 2014
    Arivaca AZ
    This is why I don't expect anything from places I donate. I don't expect letters from Save the Children, Don't bother with hats, magazines etc from the NRA.

    If I don't want anything back I don't set myself up for wonder and worry.

    Thought about that for getting chances in the contest. Then thought I really need another guitar like I need a hole in my head.

    I think I'll wait until I see how long this forum survives under new management.
     
    kuvash and Papa Joe like this.
  6. Papa Joe

    Papa Joe Friend of Leo's

    Age:
    89
    Jun 30, 2007
    Swanton Ohio
    Yep..That's my intentions also..
    I have always done my part to support the forum..I buy at least one ticket every year..But I'm waiting to see what happens here before shelling out my hard earned cash..
     
    JayFreddy likes this.
  7. Keymaster13

    Keymaster13 Tele-Meister Silver Supporter

    Age:
    39
    274
    Jun 4, 2016
    Austin, TX
    Interesting, seems the same thing happened to me (silver)...hope that is taken care of!
     
  8. awasson

    awasson Friend of Leo's Gold Supporter

    Age:
    54
    Nov 18, 2010
    Vancouver
    Well it's encouraging that it's not just me. My guess is that it went through ok but I do want to make sure my entries are in. I'd be more than happy to win a new Telecaster :D
     
    Keymaster13 likes this.
  9. dkmw

    dkmw Friend of Leo's Silver Supporter

    Age:
    63
    Mar 30, 2016
    Florida USA
    Per some advice on another thread, I checked my account and my silver supporter status was resolved on 11/2. Or at least it shows my membership is paid through 11/3/19.

    However, my banner doesn't show even though I've checked the box for it to display. I'm really not concerned about the banner - but I'd like for ads to disappear (without me installing adblock or using another browser).

    Last year the ads went away as soon as my made my contribution. I've asked admins if there's anything else I need to do. Still waiting to hear back on that...
     
    awasson likes this.
  10. admin1

    admin1 Administrator

    13
    Jul 7, 2017
    Admin Post
    Sorry for the inconvenience. We have fixed the accounts here that did in fact purchase a member upgrade and were not having their banners displayed. You are all in the contest no worries there.

    @dkmw ad free is a separate purchase.
     
    Keymaster13, brogh and awasson like this.
  11. brogh

    brogh Super Moderator Staff Member

    Jun 26, 2010
    italy
  12. dkmw

    dkmw Friend of Leo's Silver Supporter

    Age:
    63
    Mar 30, 2016
    Florida USA
    Thanks for the info - last year I got ad-free with the entry/supporter contribution and figured things were the same. Or maybe I was the benefactor of a lucky-for-me mistake last year:)
     
    awasson likes this.
  13. Keymaster13

    Keymaster13 Tele-Meister Silver Supporter

    Age:
    39
    274
    Jun 4, 2016
    Austin, TX
    Thanks for the help!! :)
     
    awasson likes this.
  14. Nobster

    Nobster TDPRI Member

    81
    Sep 12, 2007
    France
    I'm having the same issue. I paid for the account Upgrade : 2018 Silver Membership on 27 oct. I have the Paypal receipt. I hope this doesn't stop my entry in the giveaway.
     
  15. brogh

    brogh Super Moderator Staff Member

    Jun 26, 2010
    italy
    Admin Post
    i Ring a bell :)
     
    awasson likes this.
  16. tery

    tery Poster Extraordinaire Silver Supporter

    Sep 21, 2012
    Tennessee
    It worked for me - just now :)
     
  17. Nobster

    Nobster TDPRI Member

    81
    Sep 12, 2007
    France
    Excuse me but what does that mean ? Are you referring to my post above?
     
  18. brogh

    brogh Super Moderator Staff Member

    Jun 26, 2010
    italy
    Admin Post
    yup, it means, i get the message to the admins of the site
     
  19. Nobster

    Nobster TDPRI Member

    81
    Sep 12, 2007
    France
    Ok thanks. It's still not working.
     
  20. brogh

    brogh Super Moderator Staff Member

    Jun 26, 2010
    italy
    Admin Post
    i see i did all i could, as we mod do not manage membership, i brought it up to the admins attention :)
     
    awasson and JayFreddy like this.
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