Dispatched call for knob & deadbolt re-key. tech is working..up comes dude, pulls gun on my tech. tech backs off, gets to work van & calls cops. Has to wait to do report...we don't get paid & the kid walks without any culpability. I was Talking to the cops, the son beat the mom up last night. How can we have a gun pulled on us & no one gets in trouble ? That was the 15th gun on us since 2012.