As to mom and pop shops being better, I can only ask where do you live that that was the case. The best one that ever existed around here for about 350 miles in any direction never had as much stock in the entire store as our GC has on their new arrival wall. Mot to mention that its owners and staff tended to be some what snooty and dismissive. At least, right up until they started to realize hey were in trouble. Then it was to late.