Ok. First a couple of things... I have a bit of a minor pet peeve with people who want to rant about poor service. Not that they don't have a right to express their opinions, but it seems that more people will take the time to rant about poor service, but rarely rave about good service. Entitlement mentality. And, no, I'm in no way associated with AT&T. So a few weeks ago my wife and I went on a cruise of the Western Caribbean. We have 4 electronic devices with some sort of "G" coverage and four more with WIFI. Yeah. First world problems indeed. All of our Data Plans for the entire family are on my AT&T account. Based on prior research, I knew that the data roaming and WIFI charges on the ship were astronomical. WIFI alone was about a dollar a minute. Before departing on the trip I reminded my wife to turn off data roaming and put the relevant devices on "Airplane Mode". Apparently she missed one. Today, a representative from AT&T called my cell to let me know that there is a huge Credit Balance on my account. One of the devices had been racking up Data roaming charges. It had rung up $1,287 in charges. They were calling to let me know that they had noticed the high bill caused by this device not having an appropriate data plan. Instead of billing me for this, they instead charged me $30 for a Data Plan to retroactively cover the roaming. Then they issued a Credit for the remaining $1,257 to offset the remaining Data Roaming charge. I’m sure my wife will now find a way to spend that money we saved.