Asher Guitars WD Music Products Amplified Parts Mod Kits DIY Nordstarnd Pickups darrenriley.com
Asher Guitars WD Music Products Amplified Parts Mod Kits DIY Nordstarnd Pickups Warmoth.com
Asher Guitars WD Music Products Amplified Parts Mod Kits DIY Nordstarnd Pickups Warmoth.com

Darren Riley, One Of The Best!

Discussion in 'Telecaster Discussion Forum' started by The Ballzz, Jan 14, 2019.

  1. The Ballzz

    The Ballzz Tele-Afflicted

    Age:
    63
    Apr 11, 2016
    Las Vegas, NV
    Hey Folks,

    With all the complaining that many of us do online, I figure that good service also needs to be pointed out. I've made several purchases from Darren Riley and each transaction was truly stellar. Their prices are reasonable, along with fairly priced, prompt shipping.

    I had a question about a product I wanted and sent it to them at NOON on a Sunday. Though I did not expect any response until Monday, I was pleasantly surprised to get a courteous and detailed (not just an automated response) reply by 1:00 on that same Sunday!

    I then placed my order for that item that showed as "In stock" and after placing that order, it immediately showed as "Out of stock!" I was concerned, so I contacted them again and was promptly informed that their inventory system actually tracked that quickly and accurately. All responses were pertinent to my questions and extremely polite. In today’s day and age of impersonal, internet commerce, a company that shows that they actually value their customers really stands out from the crowd!

    I don't work for, nor am I affiliated with Darren Riley in any way, just a truly pleased customer!

    Just Sayin' Folks,
    Gene
     
    asnarski, Mellencaster and Tsquared like this.
  2. boris bubbanov

    boris bubbanov Telefied Ad Free Member

    I'm not affiliated either, Gene, but Darren is truly "over the wheel" and consistently delivers professional results and he has sort of scared me, from ever getting into this business because I couldn't produce even remotely close to this kind of service.

    He's in a class of one.

    Thanks again to Buckocaster51 for turning me on to Darren Riley.
     
  3. Bergy

    Bergy TDPRI Member

    Age:
    34
    70
    Dec 12, 2018
    Denver
    Yup, good experiences with Darren here too.
     
  4. archetype

    archetype Fiend of Leo's Silver Supporter

    Jun 4, 2005
    Williamsville NY
  5. Mellencaster

    Mellencaster Friend of Leo's

    Age:
    54
    Nov 22, 2012
    North Bay Ont. Canada
    I've ordered once from them and I was very pleased. I had purchased a bunch of parts and I was reviewing my purchase order when realized I had forgotten the bushing for the tuners. I emailed them to add the bushings to order and how I would proceed for the extra charge, this was in his reply
    "Hey Mike - we had that shipment all ready to go but I was able to
    slice open the end of the box and stick the bushings in with the
    order. They are on me this time, thanks Mike!" How's that for service!
     
    boris bubbanov likes this.
  6. neilshane

    neilshane Tele-Meister

    177
    Jul 28, 2008
    St. Louis, MO
    I've never had anything but positive experiences with Darren. He even responds to emails personally. Great company.
     
  7. The Ballzz

    The Ballzz Tele-Afflicted

    Age:
    63
    Apr 11, 2016
    Las Vegas, NV
    Thanks Folks, for chiming in! I was just so floored, that I figured a small, shameless plug for a great vendor was the least I could do in return. Whereas jerks and unscrupulous businesses need to be called out for their sins, it is too seldom that the good guys get the praise and thanks that they earn and deserve!

    Thanks Again,
    Gene
     
    boris bubbanov likes this.
  8. coldengray

    coldengray Tele-Meister

    Age:
    41
    408
    Sep 30, 2009
    Charlotte, NC
    +1 on this. I’ve also had good experiences with Darren Riley.
     
  9. Andy B

    Andy B Tele-Afflicted Gold Supporter

    Mar 16, 2003
    Colorado
    Darren Riley is a great place to do business with.
     
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