DISCLAIMER: I recently posted about this issue, but the situation has now reached an all new level of disappointing. This post is regarding a very negative situation I am currently tied up in with both MJT and Musikraft regarding a product I have purchased. It is simply a factual recounting, combined with my personal opinion based on the facts. I truly hate to have to post this, as I have had great products and interactions with these guys in the past, but I feel that what I have experienced simply should not go unnoticed. I recently (2 months ago) received a kit I had ordered from MJT/Musikraft that I had eagerly anticipated for about 3 and a half months. To my dismay, I found that upon attempted assembly of my kit, there were several glaring issues with several of the components, so much so that drastic modification would be required in order to properly assemble the kit with any intention of being able to play it. Here is a list of some of the more detrimental known issues with the kit: - Neck base originally didn't fit correctly into neck pocket in order for the neck to be straight, now slightly modified to fit straighter - Positioning of the cavity for the vibrato system is off, and renders the locking mechanism of the actual tailpiece useless - Frets were not properly fitted into slots in the fingerboard, and after being seated, about 50% of the frets are totally seated (glued) in place and will not move, but are not remotely level with one another to allow playability - Pickguard cavity holes did not align with body cavities, and most other components did not fit pickguard - Post holes for the bridge were not aligned with the neck cavity properly, thus the saddles will guide the strings too far away from the low E side of the neck, and too close to the edge of the fingerboard on the high e side There are a few other minor issues that I was able to fix with some modification, but the aforementioned are what will require a lot of time and money from a local luthier in order to address. Many of the issues were understandable from an individual standpoint, and can even be expected with guitar manufacturing these days. Things like the nut, the bridge or saddles, fret issues, etc. all things that I have witnessed firsthand with previously owned instruments. Yet the sheer number of issues with this single instrument, even a kit guitar, a collective of parts,and the overall effect these issues will have on the functional aspects, this guitar is simply not worth the time, money, and effort to try to achieve basic playability. To me, this is not a truly new experience, I'm sure many of us have received a sub-par instrument from somewhere, but the way that my particular case has been handled is simply unacceptable. Matt and Jenny from MJT have been ridiculously slow with email responses this time around, specifically with questions or complaints about anything at all, nonetheless the issue of the instrument being faulty altogether. Musikraft at this point has completely stopped responding to my emails, most of which are about faulty production of the neck I received in this kit. At this point, both companies have claimed, multiple times, to have little to no real binding affiliation with one another, and have pointed the finger at one another in cases of customer accommodation and communication. I have been outright declined any kind of reimbursement from MJT for a simply faulty and unworthy product, and have been directed to Musikraft for anything further. Let me say that I still own and play a guitar purchased from MJT/Musikraft, and it is a fantastic instrument, one that I still consider my number 1 guitar to this very day.Unfortunately, the situation I am currently in with these two companies is, by far, the worst example of basic communication and customer accommodation I have experienced with any gear purchase. I know that this is a completely negative post about an otherwise respectable and deserving company, and I myself admit that my previous purchase is more than 100% satisfactory. Yet, I cannot help but feel like the lack of responsibility taken, by both companies in this case, is simply unacceptable given the issue(s), and their severity. I post this simply to explain my current position, and to hopefully inspire more people to hold these companies accountable for the quality of their products, or lack thereof in this particular case.