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40K avatar won't upload

Discussion in 'Forum Problems & Issues' started by Slow Reflexes, Mar 11, 2018.

  1. Slow Reflexes

    Slow Reflexes Poster Extraordinaire

    Age:
    115
    Nov 17, 2007
    Willamette and Columbia
    Have a 40KB avatar that I'm trying to use and the page is telling me "Your avatar's file size is too large. Please upload an avatar no bigger than 50 KB."

    Previous to that I'd tried to upload a different version but the width/height ratio was off so I had to add some black bars to the top/bottom to make it tall enough. I thought that maybe the site was caching my previous file so I renamed the modified file, but that's still telling me it's over 50KB.
     

  2. TDPRI

    TDPRI Administrator Staff Member

    Mar 2, 2003
    TDPRILAND

  3. TDPRI

    TDPRI Administrator Staff Member

    Mar 2, 2003
    TDPRILAND
    Admin Post
    I'm not sure what problem you had, but I uploaded it for you.
    One issue is that it's twice as wide as it is tall. You'd be much better off with a square or at least something closer to square.
     

  4. Slow Reflexes

    Slow Reflexes Poster Extraordinaire

    Age:
    115
    Nov 17, 2007
    Willamette and Columbia
    Ah, I see that. Figured it'd just scale to fit, but I can redo it.

    Thanks!
     

  5. TDPRI

    TDPRI Administrator Staff Member

    Mar 2, 2003
    TDPRILAND
    Admin Post
    When you recreate it, make it a jpg rather than a png. Folks seem to have more luck with jpgs.
     

  6. Slow Reflexes

    Slow Reflexes Poster Extraordinaire

    Age:
    115
    Nov 17, 2007
    Willamette and Columbia
    Done and done. Thanks again!
     

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