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Author
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Review Date: Fri May 16, 2003
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Would you recommend the product? Yes |
Price you paid?: Not Indicated
| Rating: 4
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Pros:
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great place to deal with
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Cons:
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none to date
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I've placed several orders with them. They've been very responsive. Canceling an order was no problem. The site is well organized and responsive.
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pohorsky
Registered: August 2005
Location: Bakersfield
Posts: 722
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Review Date: Mon November 7, 2005
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Would you recommend the product? No |
Price you paid?: $280.00
| Rating: 1
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Pros:
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I learned where not to shop
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Cons:
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Customer service
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I order a Epi LP. This was used C quality. Took them six days to discover that they really didn't have it. Then they lied says that somebody had bought it just before I did. Then several days later they told me what I am guessing is the truth. They said the when they went to look for the guitar, it wasn't there. Maybe they need to call the police and file a stolen property report.
Then, they sent me a link to a offer that they gave me, but the link didn't work. I emailed them twice about this among several other problems that I had with them, andthe first time they didn't mention anything about the link and they haven't returned my second email which is several business days old. They still haven't refunded me. They ain't getting a single penny of my money.
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Tomorrow is the most important thing in life. Comes into us at midnight very clean. It's perfect when it arrives and it puts itself in our hands. It hopes we've learned something from yesterday.
John Wayne
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pandatang
Registered: March 2006
Location: Vancouver, BC, Canada
Posts: 2
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Review Date: Thu March 2, 2006
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Would you recommend the product? Yes |
Price you paid?: $1,000.00
| Rating: 5
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Pros:
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wide selection. responsive customer service. willing to match or beat best prices. prepaid shipping for most shipments.
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Cons:
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takes 2 to 3 days before item is shipped out.
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I ordered an item from Music123 that was sold out. A representative contacted me within a day to offer an alternative item. I emailed her several times, always getting a reply by the next business day. As a result, I have purchased two guitars from her now. I highly recommend their sales rep, Ro Gallo, at phone ext. 1159.
I have purchased several times from Music123 and have been very satisfied with their service. Once, I returned a guitar that was defective, Music123 took care of the return shipping charges. Even before I had returned the defective item, they had shipped a replacement with the shipping charges all paid by Music123.
I have just posted a very negative review of Musiciansfriend. As far as I am concern, Music123 gets my business and nothing for Musiciansfriend.
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Fender 60's black face Deluxe Reverb.
Fender strat w/Evans pups.
L&G Legend w/Duncan pups.
Hi-watt DR103, early 70's.
Fender Cyber-Champ.
Martin D-16RGT.
Fender Tele.
ESP LTD EC-300 w/P90 pups.
Washburn WI64.
Washburn HB30.
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Jane Adams Cristi
Registered: April 2006
Posts: 0
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Review Date: Sat April 22, 2006
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Would you recommend the product? Yes |
Price you paid?: Not Indicated
| Rating: 10
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Pros:
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I think they are the best. Great selection. responsive customer service. free shipping for more than 100$
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Cons:
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may take several days to ship product, and if they don't have it you wait and wait..
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I buy from them for me and my friends. Some items for the neighbour children too.
Always great. Actually I came to know them trough an affiliate: http://www.instruments.emailprice.com
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Brian blaut
Registered: February 2005
Location: Bay Area, California, USA
Posts: 1405
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Review Date: Tue June 5, 2007
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Would you recommend the product? No |
Price you paid?: Not Indicated
| Rating: 2
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Pros:
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Not sure. I did technically get some of my ordered items.
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Cons:
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did not respond to emails. very late shipping. unresponsive
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Ok, I've tried these guys 2 times and both times where a mess.
1) First time, I ordered a strap. They sent the wrong strap. Upon further inspection, I realized the item numbers matched correctly and they did send me what I ordered, but they had the wrong picture on their website, so I thought I was ordering something else. I sent a polite email informing them of the problem and asked for a return. It took 2.5 weeks for them to respond to me.
2) Second time. I orderd some stuff. It took a LONG time to ship, even though it was in stock, which they say will ship out the next buisness day. But it took 6 buisness days. No big deal. I'm patient. But they only ship half my order, so I try and cancel the other half. 2 weeks and 3 emails later, they haven't responded to my cancel request, even though I'm following their own specified directions. Finally got the order canceled after I called in. They just don't have their act together. There are too many other great retailers like zzounds and sweetwater to waste any more patients with these guys IMO.
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Telecaster Guitar Forum
