Why no Keystones

noahwayne · June 3rd, 2008, 04:37 AM

Anyone any idea what is happening with Bills Keystones? Ordered two sets 3 and a half months ago and still nothing. Anyone heard anything about whats happening? Tried emailing but no response.

hopdybob · June 3rd, 2008, 05:00 AM

Quote:

Originally Posted by noahwayne

Anyone any idea what is happening with Bills Keystones? Ordered two sets 3 and a half months ago and still nothing. Anyone heard anything about whats happening? Tried emailing but no response.

i never had problems.
when it was of ebay ore directly.

and email is mostly verry fast.
so i would email bruce
editor(you know what tail has to stand here)juno(with the point)com

ore

keystonepickups(you know what tail has to stand here)gmail(with the point)com

redddog · June 4th, 2008, 04:28 PM

I've been emailing them for over a week and they won't return it.

This is the worst frickin business plan ever.

rocksteady Max · June 4th, 2008, 04:31 PM

... he may be busy winding pickups ...

richster · June 4th, 2008, 05:29 PM

I have emailed Becky three times and never got a reply.

Rich

rocksteady Max · June 4th, 2008, 09:08 PM

then they might have taken a week or two off ...

cminor7b5 · June 4th, 2008, 09:33 PM

Ordered beginning of May from Bruce. He told me to get in touch with Becky at Bill Lawrence. Still no email from Becky.

Other than that I must say these pickups sound great. Well maybe they would sound great… if they were in my guitar… making noise come out of my amp…

I guess until I get them I'll have to reserve judgement on the sound. The business plan is not good however.

studebaker hawk · June 4th, 2008, 10:55 PM

Have y'all tried the phone?!

garytelecastor · June 5th, 2008, 12:12 AM

Call them. The toll free number is:
Toll-Free - 877-647-2651
Becky herself will more than likely answer the phone.

hopdybob · June 5th, 2008, 02:38 AM

becky is out of town , would be back about 4 june.

but something else, for those who use spamfilters (by providers or software you use youreself) check also your spambox.
sometimes mail by accident winds up in there
1 june i had contact with bruce through email mailing this adres
keystonepickups(you know what tail has to stand here)gmail(with the point)com

Twanginator · June 5th, 2008, 08:00 AM

Not sure why you're having a problem. I've emailed Bruce on several occassions regarding Keystones and he's always replied within 24 hours. I've emailed Becky and she's replied promptly as well. I know they're more responsive to the phone than email but I guess nothing works too well if they aren't around. Just wanted you to know these problems aren't typical.

redddog · June 5th, 2008, 09:16 AM

Do they use paypal?

Twanginator · June 5th, 2008, 10:16 AM

Quote:

Originally Posted by redddog

Do they use paypal?

Yes.

Here is an email I recieved from Bruce Morgen a few weeks ago...

We are taking orders for the
new "T-Stone" pair with the
chromed-housing neck pickup
-- here's the skinny:

Your cost is $64/pair plus
$5 s&h and $2.30 for
(optional) insurance,
payable via PayPal to:
<keystonepickups@gmail.com>.
I anticipate shipping within
10-15 business days.

If you need to make some
other payment arrangement or
want more information, just
let me know -- and thank you
very much for your interest
in our newest product!

bcnu -- Bruce Morgen
Keystone Pickups
by Bill Lawrence®

redddog · June 5th, 2008, 10:44 AM

Cool. Thanks!

So what is new about the pups? Is it just the chrome housing?

Twanginator · June 5th, 2008, 12:05 PM

Quote:

Originally Posted by redddog

Cool. Thanks!

So what is new about the pups? Is it just the chrome housing?

Yes. The neck cover makes them the newest offering from Keystone.

redddog · June 5th, 2008, 12:38 PM

Sweet. I'm in.

Scotland · June 5th, 2008, 01:56 PM

Quote:

Originally Posted by redddog

Sweet. I'm in.

I have a set, replaced the Hamels and are staying there.....nuff said ?

boris bubbanov · June 8th, 2008, 10:02 PM

Quote:

Originally Posted by hopdybob

but something else, for those who use spamfilters (by providers or software you use youreself) check also your spambox.
sometimes mail by accident winds up in there

Yes, I had this, too.

I've been out of pocket, I would guess the same is true at BL.

I would assume that cascade of orders was filled, so if yours has gone astray, time to let Bruce know so a claim can be made of USPS, etc.

mertzy · June 9th, 2008, 06:55 PM

I ordered a set on 5/17, I've been emailing Becky recently and then called today using the number garytelocaster provided. Turns out they shipped on Saturday and the confirmation was filtered out....they're on their way.

Grillwrecka · June 22nd, 2008, 06:22 PM

Man, I almost ordered a set from ebay, then I got to payment confirmation and thought "Is this direct from Bill and Becky?". The seller was something like bullfighter guitars. I have heard such great things about Bill and Becky I would like to go through them, but keystonepickups.com is "under construction". I emailed becky@billlawrence.com, and I hope that is the right address to order through. Anyway I want the ones with the chrome cover, so I hope this works out. Sorry I'm so confused!

PS if I never hit the "confirm" button on the ebay order is there a chance it could still go through?

getbent · June 22nd, 2008, 06:43 PM

Quote:

Originally Posted by Scotland

I have a set, replaced the Hamels and are staying there.....nuff said ?

uhhh, what did you do with the hamels?

brittwin · June 22nd, 2008, 07:08 PM

Quote:

Originally Posted by Grillwrecka

Man, I almost ordered a set from ebay, then I got to payment confirmation and thought "Is this direct from Bill and Becky?". The seller was something like bullfighter guitars. I have heard such great things about Bill and Becky I would like to go through them, but keystonepickups.com is "under construction". I emailed becky@billlawrence.com, and I hope that is the right address to order through. Anyway I want the ones with the chrome cover, so I hope this works out. Sorry I'm so confused!

PS if I never hit the "confirm" button on the ebay order is there a chance it could still go through?

Bruce Morgen is "bullfighter guitars" on ebay. He emailed me when asking about shipment of mine that I had ordered.

Grillwrecka · June 22nd, 2008, 10:56 PM

Thanks! I emailed editor@juno.com. I love this forum by the way! I wish we had a punch card or something so I could rack up points towards a new tele.

hopdybob · June 23rd, 2008, 03:32 AM

Quote:

Originally Posted by Grillwrecka

Thanks! I emailed editor@juno.com. I love this forum by the way! I wish we had a punch card or something so I could rack up points towards a new tele.

keep in mind that you can buy directly from bruce and have more options.
i ordert a strat set in cream (had to wait though because they had to made)

now they have summer namm, so this takes some time to.
the times i ordert, never had anny problem.

guitarzan13 · June 26th, 2008, 08:54 AM

Quote:

Originally Posted by Grillwrecka

Thanks! I emailed editor@juno.com. I love this forum by the way! I wish we had a punch card or something so I could rack up points towards a new tele.

+1 on the punch card thing!

Scotland · June 26th, 2008, 11:54 AM

Quote:

Originally Posted by getbent

uhhh, what did you do with the hamels?

June 3rd, 2008, 04:37 AM	#1 (permalink)
noahwayne TDPRI Member Join Date: Oct 2007 Location: Rotherham, UK Posts: 37	Why no Keystones Anyone any idea what is happening with Bills Keystones? Ordered two sets 3 and a half months ago and still nothing. Anyone heard anything about whats happening? Tried emailing but no response.

June 4th, 2008, 05:29 PM	#5 (permalink)
richster NEW MEMBER! Join Date: Apr 2008 Location: Ocean Grove, New Jersey Posts: 4	no reply I have emailed Becky three times and never got a reply. Rich

June 5th, 2008, 12:12 AM	#9 (permalink)
garytelecastor Friend of Leo's Join Date: Sep 2006 Location: Minnesota Posts: 3,402 18 Photos	Call them. The toll free number is: Toll-Free - 877-647-2651 Becky herself will more than likely answer the phone. __________________ éí 'aaníígÓÓ 'áhoot'é Would you mind holding this bag while we go through the custom shop????? Redd Volkaert is a Jedi Knight at one with the Force!!!

June 5th, 2008, 02:38 AM	#10 (permalink)
hopdybob Tele-Meister Join Date: May 2008 Location: netherlands Posts: 198	becky is out of town , would be back about 4 june. but something else, for those who use spamfilters (by providers or software you use youreself) check also your spambox. sometimes mail by accident winds up in there 1 june i had contact with bruce through email mailing this adres keystonepickups(you know what tail has to stand here)gmail(with the point)com __________________ Please excuse my poor english

June 4th, 2008, 04:28 PM	#3 (permalink)
redddog Tele-Meister Join Date: May 2008 Location: Rochester, NY Age: 40 Posts: 163	I've been emailing them for over a week and they won't return it. This is the worst frickin business plan ever.

June 4th, 2008, 04:31 PM	#4 (permalink)
rocksteady Max Tele-Meister Join Date: Nov 2006 Location: Montréal Age: 26 Posts: 373	... he may be busy winding pickups ...

June 4th, 2008, 09:08 PM	#6 (permalink)
rocksteady Max Tele-Meister Join Date: Nov 2006 Location: Montréal Age: 26 Posts: 373	then they might have taken a week or two off ...

June 4th, 2008, 09:33 PM	#7 (permalink)
cminor7b5 TDPRI Member Join Date: Jul 2007 Location: toronto Posts: 83 10 Photos	Ordered beginning of May from Bruce. He told me to get in touch with Becky at Bill Lawrence. Still no email from Becky. Other than that I must say these pickups sound great. Well maybe they would sound great… if they were in my guitar… making noise come out of my amp… I guess until I get them I'll have to reserve judgement on the sound. The business plan is not good however.

June 4th, 2008, 10:55 PM	#8 (permalink)
studebaker hawk Tele-Meister Join Date: Jan 2006 Posts: 165	Have y'all tried the phone?!

June 5th, 2008, 08:00 AM	#11 (permalink)
Twanginator Tele-Meister Join Date: Feb 2007 Location: Orlando, FL Posts: 241	Not sure why you're having a problem. I've emailed Bruce on several occassions regarding Keystones and he's always replied within 24 hours. I've emailed Becky and she's replied promptly as well. I know they're more responsive to the phone than email but I guess nothing works too well if they aren't around. Just wanted you to know these problems aren't typical.

June 5th, 2008, 09:16 AM	#12 (permalink)
redddog Tele-Meister Join Date: May 2008 Location: Rochester, NY Age: 40 Posts: 163	Do they use paypal?

June 5th, 2008, 10:44 AM	#14 (permalink)
redddog Tele-Meister Join Date: May 2008 Location: Rochester, NY Age: 40 Posts: 163	Cool. Thanks! So what is new about the pups? Is it just the chrome housing?

June 5th, 2008, 12:38 PM	#16 (permalink)
redddog Tele-Meister Join Date: May 2008 Location: Rochester, NY Age: 40 Posts: 163	Sweet. I'm in.

June 9th, 2008, 06:55 PM	#19 (permalink)
mertzy TDPRI Member Join Date: Mar 2007 Location: Dumont, NJ Posts: 49	I ordered a set on 5/17, I've been emailing Becky recently and then called today using the number garytelocaster provided. Turns out they shipped on Saturday and the confirmation was filtered out....they're on their way.

June 22nd, 2008, 06:22 PM	#20 (permalink)
Grillwrecka TDPRI Member Join Date: Dec 2007 Location: Austin, TX Posts: 35	Man, I almost ordered a set from ebay, then I got to payment confirmation and thought "Is this direct from Bill and Becky?". The seller was something like bullfighter guitars. I have heard such great things about Bill and Becky I would like to go through them, but keystonepickups.com is "under construction". I emailed becky@billlawrence.com, and I hope that is the right address to order through. Anyway I want the ones with the chrome cover, so I hope this works out. Sorry I'm so confused! PS if I never hit the "confirm" button on the ebay order is there a chance it could still go through?

June 22nd, 2008, 10:56 PM	#23 (permalink)
Grillwrecka TDPRI Member Join Date: Dec 2007 Location: Austin, TX Posts: 35	Thanks! I emailed editor@juno.com. I love this forum by the way! I wish we had a punch card or something so I could rack up points towards a new tele.