Firefox browser error

[Controller]

All links to the TDPRI website using the Firefox browser (latest version 10.0) return the following error:

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

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Apache Server at default Port 80

This is a new error as of 30 minutes ago (3:30 MST 3/23/12).

No such error occurs in IE 9.

[TDPRI]

I'd say you need to clear your browser cache at the minimum. But other than that I don't have any idea what issue you are having on your computer.

It's not a generalized problem that others are experiencing.

[Controller]

Originally Posted by TDPRI

I'd say you need to clear your browser cache at the minimum. But other than that I don't have any idea what issue you are having on your computer.

It's not a generalized problem that others are experiencing.

Thanks, I will work on it from this end.

[rstaaf]

What OS are you on? Running Firefox on Win7 and the latest version here is 11.0.

Never saw that error though with previous versions so that probably won't matter.

The message seems related to cookies so it may be helpful to clear those as well.

[TDPRI]

A Google Search turns up some links.

Here's one: http://support.mozilla.org/en-US/questions/752567

You might try looking at others. Just search for "Size of a request header field exceeds server limit."

[Controller]

Thanks for the help and suggestions, the problem was on my computer and not a TDPRI website problem.

I upgraded to Firefox 11.0 but that didn't help. It turns out it was a bad cookie for the tdpri.com site on my computer. I got into the Options -> Privacy -> Remove Individual Cookies and removed the cookie for tdpri.com from my machine. It then refreshed with a good cookie and works fine.

[TDPRI]

I figured it was a corrupt cookie. I apologize for my wording in my initial response. I really meant to clear your cookie, not your cache. I realize now that I said cache, but that's not what I meant. I should have said cookie, not cache.

Firefox has a bad habit of getting old or corrupted cookies. I'm not sure why. I could tell looking at your post that the cookie was messed up.

An easy way to delete all TDPRI cookies is simply to click the "logout" link on the menubar. That deletes all your TDPRI cookies automatically. And it's the solution for all manor of login issues.

Sorry I wasn't more careful in my wording I could have saved you some hassle.