Got good service from Gibson USA

Mark Davis · January 3rd, 2008, 06:18 PM

Whenever I get good service from anywhere I post a message about it same as when I get bad service.

When I got my new Gibson it was missing the certificate of authenticity and the warranaty card. The packing and inspection tag showed no one filled out the final packing part of the inspection slip so they just forgot those 2 items everything else was perfect.

So I called up Gibson emailed pics of the guitar and packing slip and they sent me a certificate of authenticity and warranty card and a new Gibson T-shirt Fedex overnight.

Thats good service in my book.

geddins · January 3rd, 2008, 06:24 PM

That's great.....I'm a Gibson fan. I'm happy for you that you got great service.

Scotland · January 3rd, 2008, 11:24 PM

That is excellent service. What did you buy Mark ?

garytelecastor · January 3rd, 2008, 11:39 PM

Good on ya Gibbie

ROADMAN · January 3rd, 2008, 11:53 PM

I wish I could afford the Gibson I've always wanted......
I love good customer service, or even service at all, or even somebody who can spell service ....we have a lost art here
ladies and gents..it's the lost art of SERVICE....

nice to hear a good tale re: service

furrfurrfurr · January 3rd, 2008, 11:57 PM

Gibsons are a gift from up above

beep.click · January 4th, 2008, 12:19 AM

I sent an email to Gibson last year, just after I got my SG Classic -- I had a question about the finish.

It was the Friday after Thanksgiving, and I figured I would get a reply sometime the next week.

They responded in a couple of HOURS. I was knocked out!

Mark Davis · January 4th, 2008, 12:28 AM

Quote:

Originally Posted by Scotland

That is excellent service. What did you buy Mark ?

http://www.marcondo.com/marcondo/ROBOT/index.html

ROADMAN · January 4th, 2008, 12:45 AM

that is so cool Mark ...can't wait to hear your opinion
on the robot...

MulliganChebichev · January 4th, 2008, 12:47 AM

Quote:

Originally Posted by Mark Davis

http://www.marcondo.com/marcondo/ROBOT/index.html

I guess they were just eager to ship them out.

Mark Davis · January 4th, 2008, 01:23 AM

Quote:

Originally Posted by ROADMAN

that is so cool Mark ...can't wait to hear your opinion
on the robot...

I really like it. Took me a couple days to get used to it gave it a good setup and got it playing the way I like it. The auto tuning feature is great for me being legally blind it really saves me alot of time. I can go from open G to open E and to DADGAD and back to standard tuning in just a matter of seconds for each tuning.

I originally bought this cause I thought it was gonna be a good collectors item which it already is but now that Ive bonded with it I think its a lifetime keeper.

Its got a chambered body so its light for a Les Paul and is really loud when played unplugged.

MulliganChebichev · January 4th, 2008, 01:26 AM

Hey Mark, are you going to do something with that switch tip? That color doesn't seem like it fits with the color scheme.

Mark Davis · January 4th, 2008, 01:58 AM

Quote:

Originally Posted by MulliganChebichev

Hey Mark, are you going to do something with that switch tip? That color doesn't seem like it fits with the color scheme.

Thats the aged switch tip from my 58 Historic Les Paul. Thats why it looks weird. I got the normal one on there now took me a day to find it was packaged along with the case candy.

January 3rd, 2008, 06:18 PM	#1 (permalink)
Mark Davis Doctor of Teleocity Join Date: Mar 2003 Location: Bakersfield Ca. Age: 57 Posts: 11,579	Got good service from Gibson USA Whenever I get good service from anywhere I post a message about it same as when I get bad service. When I got my new Gibson it was missing the certificate of authenticity and the warranaty card. The packing and inspection tag showed no one filled out the final packing part of the inspection slip so they just forgot those 2 items everything else was perfect. So I called up Gibson emailed pics of the guitar and packing slip and they sent me a certificate of authenticity and warranty card and a new Gibson T-shirt Fedex overnight. Thats good service in my book. __________________ I'm so blind my seeing eye dog needs glasses.

January 3rd, 2008, 06:24 PM	#2 (permalink)
geddins Tele-Afflicted Join Date: May 2005 Location: Texas Age: 45 Posts: 1,351	That's great.....I'm a Gibson fan. I'm happy for you that you got great service. __________________ www.myspace.com/gregeddins

January 3rd, 2008, 11:24 PM	#3 (permalink)
Scotland Poster Extraordinaire Join Date: Mar 2003 Location: Aberdeen, Scotland, Yewrup Age: 54 Posts: 6,229 3 Photos	That is excellent service. What did you buy Mark ? __________________ All those who believe in psycho-kinesis, raise my hand !

January 3rd, 2008, 11:39 PM	#4 (permalink)
garytelecastor Friend of Leo's Join Date: Sep 2006 Location: Minnesota Posts: 2,796 18 Photos	Good on ya Gibbie __________________ éí 'aaníígÓÓ 'áhoot'é Elvis did not die; he just went home!

January 3rd, 2008, 11:57 PM	#6 (permalink)
furrfurrfurr Tele-Afflicted Join Date: Aug 2006 Location: Divorce Hell Posts: 1,680	Gibsons are a gift from up above __________________ Hope I'm not too Messianic or a trifle too Satanic. Meow.

January 3rd, 2008, 11:53 PM	#5 (permalink)
ROADMAN Tele-Holic Join Date: Jan 2007 Location: delta b.c. canada Age: 53 Posts: 797	I wish I could afford the Gibson I've always wanted...... I love good customer service, or even service at all, or even somebody who can spell service ....we have a lost art here ladies and gents..it's the lost art of SERVICE.... nice to hear a good tale re: service

January 4th, 2008, 12:19 AM	#7 (permalink)
beep.click Tele-Afflicted Join Date: Apr 2007 Location: California Age: 49 Posts: 1,325	I sent an email to Gibson last year, just after I got my SG Classic -- I had a question about the finish. It was the Friday after Thanksgiving, and I figured I would get a reply sometime the next week. They responded in a couple of HOURS. I was knocked out! __________________ "It looked like a giant green gum drop to me."

January 4th, 2008, 12:45 AM	#9 (permalink)
ROADMAN Tele-Holic Join Date: Jan 2007 Location: delta b.c. canada Age: 53 Posts: 797	that is so cool Mark ...can't wait to hear your opinion on the robot...

January 4th, 2008, 01:26 AM	#12 (permalink)
MulliganChebichev Tele-Afflicted Join Date: Aug 2006 Location: Oregon, USA Age: 18 Posts: 1,536 3 Photos	Hey Mark, are you going to do something with that switch tip? That color doesn't seem like it fits with the color scheme.