ARGH! FedEx lost my amp!

nasonm · April 8th, 2005, 11:51 AM

I shipped a Fender London Reverb 1x12 to a nice fella in Nashville on March 29th...

Well I just got an official confirmation that FedEx has lost the amp. They mentioned something about an employee stealing a truck full of packages.

So now I have to deal with the headache of filing stupid claim forms. And of course I have to send this nice fella back his money...

ARGH!!!!! :evil:

Bob Mc · April 8th, 2005, 12:01 PM

I recieved a broken guitar from them; and they made good on the damage claim. I know it's not the same as your case, but I had no trouble with them.
Good luck.

Raymond · April 8th, 2005, 12:04 PM

That sucks man... I hope your claim goes through without pain and that at least you recover your money. I must say that I've had only one problem with FedEx: a damaged Tele I shipped to FL.

dhdfoster · April 8th, 2005, 12:40 PM

If they told you that an employee took a truck, that's an admission of fault. You should have no problem with your claim seeing that they told you exactly what happened. It's clearly their problem.

I sent a guitar to someone last year and FedEx Ground lost it for a week. Eventually, it just turned up for delivery.

0le FUZZY · April 8th, 2005, 12:42 PM

Ya they done lost this won quite a while back.

Where are yew guys??

Please visit my page

Poppatwang · April 8th, 2005, 02:26 PM

relic job.

jaybee001 · April 9th, 2005, 02:50 AM

NOW you know why I always tell you to USE an ASHTRAY instead of putting your cigarette on your amp!?!

Smokin' Joe Picante · April 9th, 2005, 03:17 AM

Both my sister-in-laws work there, and I use to hold a job as a shipper/receiver and used them constantly with absolutely no problem.

Then... I shipped an amp back to Rivera in California (to get tweaked) via overnight sevice. Well, it got there. After it had fallen out of one of their bins pulled by a "tug" (those little vehicles that pull around the frieght containers) while coming into receiving, and was then run over by said "tug".

While they admitted what happened they only half way took responsibility for thier actions, they utilized a loophole to stick me for $1700.00 of the $2200.00 I had insured the amp for. Nice. And it took a year to get the $500.00 out of them that I did get. I tapped out when my lawyer said I'd likely win in court, but it might cost me a small fortune (and a LOT of time) just to get the judgement.

Fortunately, my home insurance picked up the balance owing, (though even they were pretty amazed at Fed-Ex's shuffle to get out of paying the claim, at least partially), so in the end it all worked out. What a pain in the keister though.

It's the ONLY bad experience I've had with them, but what a doozy...

Bob Rogers · April 9th, 2005, 05:04 AM

Let us know how this turns out. You'd think this was a pretty cut and dried case and they should pay up pretty quickly. (Did you sell the amp in a listed auction of which there is a record? You don't get a much clearer definition of "fair market value" than that.)

fenderfreak · April 9th, 2005, 08:17 AM

I'll bet the you the "X" driver , probably has a couple 'o tele's and a strat , at home, and your amp, would make a fine addition to his gear collection,,at no additonal cost

April 8th, 2005, 11:51 AM	#1 (permalink)
nasonm Tele-Afflicted Join Date: Mar 2003 Location: Bangor, Maine Age: 31 Posts: 1,572 16 Photos	ARGH! FedEx lost my amp! I shipped a Fender London Reverb 1x12 to a nice fella in Nashville on March 29th... Well I just got an official confirmation that FedEx has lost the amp. They mentioned something about an employee stealing a truck full of packages. So now I have to deal with the headache of filing stupid claim forms. And of course I have to send this nice fella back his money... ARGH!!!!! :evil: __________________ "i have learned to just grit my teeth, change the subject, consider their deep total ignorance, fondle the thumb picks in my pocket and go on my way" - bender-freak It's been lonely in the saddle since my horse died

April 8th, 2005, 12:01 PM	#2 (permalink)
Bob Mc Tele-Afflicted Join Date: Mar 2003 Location: Mo'town NJ Posts: 1,578	if it helps I recieved a broken guitar from them; and they made good on the damage claim. I know it's not the same as your case, but I had no trouble with them. Good luck. __________________ All of us contain Music & Truth, but most of us can't get it out. Mark Twain

April 8th, 2005, 12:04 PM	#3 (permalink)
Raymond Friend of Leo's Join Date: Mar 2003 Location: Herndon, VA Posts: 2,417 3 Photos	That sucks man... I hope your claim goes through without pain and that at least you recover your money. I must say that I've had only one problem with FedEx: a damaged Tele I shipped to FL. __________________ "That's a hard pill to swallow, buddy; when you find out what the blues is all about"

April 8th, 2005, 02:26 PM	#6 (permalink)
Poppatwang Tele-Afflicted Join Date: Mar 2003 Location: St. Paul, MN Posts: 1,854 13 Photos	Nice.. relic job. __________________ The Dieselfitters http://www.dieselfitters.com Roy Hubbs http://www.royhubbs.com

April 9th, 2005, 03:17 AM	#8 (permalink)
Smokin' Joe Picante Tele-Meister Join Date: Dec 2004 Location: Winnipeg, Canada Posts: 499	Ahhh, Fed-Ex... Both my sister-in-laws work there, and I use to hold a job as a shipper/receiver and used them constantly with absolutely no problem. Then... I shipped an amp back to Rivera in California (to get tweaked) via overnight sevice. Well, it got there. After it had fallen out of one of their bins pulled by a "tug" (those little vehicles that pull around the frieght containers) while coming into receiving, and was then run over by said "tug". While they admitted what happened they only half way took responsibility for thier actions, they utilized a loophole to stick me for $1700.00 of the $2200.00 I had insured the amp for. Nice. And it took a year to get the $500.00 out of them that I did get. I tapped out when my lawyer said I'd likely win in court, but it might cost me a small fortune (and a LOT of time) just to get the judgement. Fortunately, my home insurance picked up the balance owing, (though even they were pretty amazed at Fed-Ex's shuffle to get out of paying the claim, at least partially), so in the end it all worked out. What a pain in the keister though. It's the ONLY bad experience I've had with them, but what a doozy... __________________ http://www.joecurtisband.com/ Overheard at a gig... "The guitar could be louder... I have no idea how, but I'm sure it can be done..." ;)

April 8th, 2005, 12:40 PM	#4 (permalink)
dhdfoster Tele-Holic Join Date: Apr 2003 Location: San Francisco, CA Age: 40 Posts: 945	If they told you that an employee took a truck, that's an admission of fault. You should have no problem with your claim seeing that they told you exactly what happened. It's clearly their problem. I sent a guitar to someone last year and FedEx Ground lost it for a week. Eventually, it just turned up for delivery.

April 8th, 2005, 12:42 PM	#5 (permalink)
0le FUZZY Doctor of Teleocity Join Date: Mar 2003 Location: Kolly-forn-knee-ya Posts: 10,001 6 Photos	Ya they done lost this won quite a while back. Where are yew guys?? Please visit my page

April 9th, 2005, 02:50 AM	#7 (permalink)
jaybee001 Banned Tele-Holic Join Date: Jun 2004 Location: here, until I leave again, that is... Age: 49 Posts: 531	NOW you know why I always tell you to USE an ASHTRAY instead of putting your cigarette on your amp!?!

April 9th, 2005, 05:04 AM	#9 (permalink)
Bob Rogers Tele-Afflicted Join Date: Mar 2003 Location: Blacksburg, VA Posts: 1,710	Let us know how this turns out. You'd think this was a pretty cut and dried case and they should pay up pretty quickly. (Did you sell the amp in a listed auction of which there is a record? You don't get a much clearer definition of "fair market value" than that.)

April 9th, 2005, 08:17 AM	#10 (permalink)
fenderfreak Tele-Meister Join Date: May 2003 Location: lancaster ca Posts: 275	Ace Ventura Amp Defective I'll bet the you the "X" driver , probably has a couple 'o tele's and a strat , at home, and your amp, would make a fine addition to his gear collection,,at no additonal cost __________________ Help Mr.Wizard! Help