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Old July 6th, 2009, 03:41 PM   #1 (permalink)
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Anyone order from Musicians Friend?

I called musicians friend to see what kind of deal I could get and am happy to report that they are very much willing to make a deal and also they have free shipping and no sales tax.

I guess my major concern is ordering a guitar that i've never played. What is everyones experience with musicians friend? Is it safe to order from and what happens if the guitar I get is a real dud?

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Old July 6th, 2009, 03:47 PM   #2 (permalink)
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I've ordered from them several times. They've got a 45 day return policy so if it's a dud you just out the return shipping. I've never returned anything but from what I've read you just call them and they send you a return sticker and you ship it back to them and they refund the money.
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Old July 6th, 2009, 03:50 PM   #3 (permalink)
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My experience with MF has been positive all around. I've never ordered a guitar from them, but several amps and a bunch of accessories. Once when an amp got lost in transit, I called them up & they sent me another, no questions asked. Now, it wasn't a very expensive amp, granted, but they jumped right on it. Never did find out what happened to the original shipment. Also, they have a good return policy.
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Old July 6th, 2009, 03:52 PM   #4 (permalink)
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i've probably spent a couple of thousand there over the years ... acoustic and electric guitars, amps, recording gear, stomp boxes, strings, tuners ... never a problem and i've never returned a single item ...
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Old July 6th, 2009, 03:53 PM   #5 (permalink)
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Great. I have ordered a couple of guitars. Sent one back, no questions asked.
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Old July 6th, 2009, 03:55 PM   #6 (permalink)
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I ordered my Telecaster and strap from MF and they were reasonably priced and quick to ship my items. I will order from them again.
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Old July 6th, 2009, 04:14 PM   #7 (permalink)
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I've ordered several times from MF with never a problen of any kind//
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Old July 6th, 2009, 04:20 PM   #8 (permalink)
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Quote:
Originally Posted by Tele Joe View Post
I called musicians friend to see what kind of deal I could get and am happy to report that they are very much willing to make a deal and also they have free shipping and no sales tax.

I guess my major concern is ordering a guitar that i've never played. What is everyones experience with musicians friend? Is it safe to order from and what happens if the guitar I get is a real dud?
I, too, have ordered from them many, many, times.
I find the service great.
Although I have looked at many guitars, I have never ordered one from them, but there are customer reviews, and the good the bad and the ugly are printed.
Also, there is the option of returning the item.

I hope this helps.
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Old July 6th, 2009, 04:40 PM   #9 (permalink)
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MF is a first-class operation. I have ordered and will continue to order from them without hesitation. They have a great customer service department in case you have any issues.
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Old July 6th, 2009, 05:01 PM   #10 (permalink)
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They sold me a new Deluxe Blackout Tele with nice gig bag for $299 no tax ,free shipping so im real happy with them...Will order again from them.
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Old July 6th, 2009, 05:05 PM   #11 (permalink)
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I've ordered quite a few things from them (an amp or two, pedals and accessories) and I've never had a problem - even if they are the same company as Guitar Center but with different management

I've never had to return anything, but their prices are good and their service and delivery have always been excellent.
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Old July 6th, 2009, 05:29 PM   #12 (permalink)
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I've ordered quite a few things from them (an amp or two, pedals and accessories) and I've never had a problem - even if they are the same company as Guitar Center but with different management

I've never had to return anything, but their prices are good and their service and delivery have always been excellent.
I just read on wikipedia that MF and guitar center are sister companies. Also that MF bought woodwind and brasswind. Interesting.
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Old July 6th, 2009, 05:37 PM   #13 (permalink)
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Guitar Center owns Musicians Friend and Music123 (the latter was formerly part of Woodwind & Brasswind). On occasion when I have been unable to find what I needed locally, I have bought from Musicians Friend and Sweetwater, and both gave outstanding service.
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Old July 6th, 2009, 05:40 PM   #14 (permalink)
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I've done a lot of business with them with NO problems.

Guitar Center owns MF and Music123
EDIT: Wew that Penny is quick !
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Old July 6th, 2009, 05:41 PM   #15 (permalink)
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I've done biz with them a couple times with LOTS of problems.

I don't use them unless I have no other option- I much prefer Sweetwater.
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Old July 6th, 2009, 05:49 PM   #16 (permalink)
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I ordered a Dunlop Cy Baby from them, a Danelectro Chili Dog, some picks and some books. Great service on the delivery time. I'd feel comfortable ordering a guitar from them with the 45 day return policy.
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Old July 6th, 2009, 05:59 PM   #17 (permalink)
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Cant go wrong with them if you ask me.....of course though..you cant try your guitar before you buy...but they're goo on returns.
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Old July 6th, 2009, 06:24 PM   #18 (permalink)
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Cant go wrong with them if you ask me.....of course though..you cant try your guitar before you buy...but they're goo on returns.
Of course that is my number 1 concern. I'm not too picky about what guitar I get because a setup can fix a lot of the normal problems i'll have. I just don't want to get one with something drastically wrong.
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Old July 6th, 2009, 06:48 PM   #19 (permalink)
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You will be fine. I have been buying from Musicians Friend for years. Problems have been minimal and quickly and professionally resolved. They have the 45 day return policy. Just ship it back. I belive you will pay shipping, but that seems fair to me.
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Old July 6th, 2009, 06:57 PM   #20 (permalink)
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I've ordered I think 15 guitars and one amp from them, plus many parts, strings, etc.

I returned one Strat bridge thingy that was not IMO as advertised and they e-mailed me a return ship code. Everything else has been real nice' as good or better than I was expecting.
Oh, yeah, those 2 "vintage blonde" Squier 51s were an awful color, weren't they?
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Old July 8th, 2009, 12:21 AM   #21 (permalink)
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I've ordered strings for both my electric and classical guitar.
Sometimes they have something not available locally and I will order it from them.
Now they have a 2 guitar gig bag for Fender style guitars that seems like a good thing
for local gigs!
No problems so far.
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Old July 8th, 2009, 12:43 AM   #22 (permalink)
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Quote:
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They sold me a new Deluxe Blackout Tele with nice gig bag for $299 no tax ,free shipping so im real happy with them...Will order again from them.

When??!! Is that deal still going??!! That's a great deal and a cool guitar.

I buy all my strings and picks and doo dads from them. I have bought at least 12 guitars from MF.com over the years. I've ordered a few amps from them. I've never had a problem.

They always ship a tiny sale catalog in with your order. I bought some vocal monitors once and my new monitors were in the little sale catalog for $20 less than I paid. I called the 800 number and they put $40 back on my credit card instantly. I think that they are very easy to work with.

John
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Old July 8th, 2009, 12:45 AM   #23 (permalink)
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MF is a fine online retailer--the prices are about the same as other retailers online--seems the prices are set--you can go to GC and get the same price on most things.
Of course the local 'mom and pop' stores have suffered or gone to the wayside!
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Old July 8th, 2009, 12:48 AM   #24 (permalink)
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When??!! Is that deal still going??!! That's a great deal and a cool guitar.

I buy all my strings and picks and doo dads from them. I have bought at least 12 guitars from MF.com over the years. I've ordered a few amps from them. I've never had a problem.

They always ship a tiny sale catalog in with your order. I bought some vocal monitors once and my new monitors were in the little sale catalog for $20 less than I paid. I called the 800 number and they put $40 back on my credit card instantly. I think that they are very easy to work with.

John
That deal was one of the Fender Friday deals and was only available that day. Right now they have a road worn tele for $599 through something like july 26th as a special. Call this friday and ask for the fender friday special and see what kind of sick deal they have. I'm hoping they have the highway one on sale.
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Old July 8th, 2009, 12:50 AM   #25 (permalink)
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I don't hesitate ordering online--like a lot of us--I buy almost everything online nowadays.
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Old July 8th, 2009, 12:51 AM   #26 (permalink)
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Do you ever use gig bags--even for your precious Nocasters?

I've always been a hardshell case kind of guy. The only reason is the protection I get out of the hard case. That being said i'm starting to get real tired of lugging it around everywhere and am thinking of picking up a gig bag. The cool thing is i'm looking at buying a new guitar (which you can tell by reading this thread) so for the first time i'm actually happy the fenders i'm looking at come with gig bags.
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Old July 8th, 2009, 01:02 AM   #27 (permalink)
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I've had good luck with pretty all the on-line music stores. (Knocks on Wood)
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Old July 8th, 2009, 01:19 AM   #28 (permalink)
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They've done quite well for me. Looks like a pretty good average here in TDPRI-land!
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