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Old May 30th, 2009, 01:43 PM   #1 (permalink)
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The vendor and client relationship.

Yesterday I had a # 2 person in a company have me back a 2nd time for a very silly reason and the #1 person asked ask me if they should start charging me rent so this one strikes a note as I do May billing.


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Old May 30th, 2009, 01:48 PM   #2 (permalink)
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Wow, that guy has been talking to some of my clients in the past.
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Old May 30th, 2009, 10:19 PM   #3 (permalink)
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Yes but... software vendors really do go for all that. And then some deliver crappy products... and go out of business... and leave you holding the bag with a bad unsupported solution... not that that's happened to me more than say... 2 times in 3 years.
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Old May 30th, 2009, 10:52 PM   #4 (permalink)
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got a headache watching the video. hilarious and sad at the same time...
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Old May 30th, 2009, 11:03 PM   #5 (permalink)
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Yes but... software vendors really do go for all that. And then some deliver crappy products... and go out of business... and leave you holding the bag with a bad unsupported solution... not that that's happened to me more than say... 2 times in 3 years.
Yes, I think of a place I work with where the marketing manager and a design firm created a $20,000 web site still not working in more than a year. Oh, and then comes the "branding" people......
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Old May 30th, 2009, 11:25 PM   #6 (permalink)
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Interesting video. I think we're supposed to side with the vendors.

But after I watched it, I found myself thinking, the clients in real life -- they usually do get trampled. Someone sets a price, and we're just supposed to grin and pay it; happy happy little consumer-bots.

I wouldn't want to negotiate for everything, all the time, but it makes me wonder if the vendors of the world will ever realize that they survive on OUR money?
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Old May 30th, 2009, 11:34 PM   #7 (permalink)
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I wouldn't want to negotiate for everything, all the time, but it makes me wonder if the vendors of the world will ever realize that they survive on OUR money?
True, but the clients survive on the vendors services. Without one, the other cannot survive.
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Old May 30th, 2009, 11:38 PM   #8 (permalink)
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Some folks think they should get their first guitar lesson for free, just to "try it out". It's not a test drive, the teacher (me) can't sell the same period of time after it's been used. If I gave away free lessons, I would have lost hundreds of hours of pay over the years. The only time I work for free is when I volunteer for causes I believe in. Try giving the shaft to a plumber, electrician, luthier, mechanic, or the tax man.

The nerve.

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Old May 31st, 2009, 12:43 AM   #9 (permalink)
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Some folks think they should get their first guitar lesson for free, just to "try it out".
Hmm... My oldest son is starting college soon. Think I can get a free first semester to "try it out"?
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Old May 31st, 2009, 02:59 AM   #10 (permalink)
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True, but the clients survive on the vendors services. Without one, the other cannot survive.
It's a reciprocal relationship (hopefully). Sadly, the vendors seldom seem to get that, and generally get defensive and/or angry when the clients get... "uppity."

There's an old expression: make it yourself; make do; or do without.

A vendor who doesn't want to negotiate with individual clients will eventually find out who really sets the prices. This happened to the company I was at for 11 years -- they tried to show the market who was in charge. Eventually the marketplace said, "Uh, sorry, but no." Company, gone. Marketplace -- still there.
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