Downloaded app update...now it won't work.

I downloaded the new update and the app won't advance to the login screen before closing. I deleted and redownloaded it, but it didn't take. I just wanted to give you a heads-up. Any help would be appreciated.

That happened to me also. Contact the apps website. It probably is not compatible with the new OS. The app I had was updated in about a week and now works fine.


Good Luck, Mike

Thanks, I reported the problem and hope to hear back soon.

IPhone or Android?

I just updated and have no issues on my iPhone.

IPhone or Android?

I just updated and have no issues on my iPhone.

iPod Touch. I'm still having the same problem. Sigh.

If it helps, when I went to settings and clicked on the TDP app, under version it says "???". Lol.

If it helps, when I went to settings and clicked on the TDP app, under version it says "???". Lol.

Ya, same here :sad: this sucks !

And you tried removing the app completely and reinstalling it?

And you tried removing the app completely and reinstalling it?

Yea I've tried that twice but it still won't work at all.

I updated my app for iPhone yesterday and mine won't work now either. I also uninstalled and reinstalled and it didn't help me either.

Are all of you on a ipod touch?

I upgraded my iphone app yesterday and have no issues.

I have iphone 3g. Upgraded app just cuts out-
after about 1 second.

Same deal. Removed app: reloaded. No workee.

Android update is fine.

I'm glad it's not just me. I thought my device was on it's way out.

It is just a limited number of people. We don't know why. We're working with the programmer to fix it. But the majority of folks have no problem with it, so that make it difficult to hunt down.

I just restored my iPod to factory settings and reinstalled all the apps and music. It looks like that did the trick. It took a few hours to get everything in place, but the app works now, so it was more than worth it!

We still don't know what the issue is. We can't recreate it.

New update to app now available. See it it fixes any problems you have with our App.

Thanks, Paul!