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PraiseCaster · October 15th, 2008, 02:41 AM

Most of you know that I bought a Crate V18 from GC, for a closeout/blemished price ($170.00 bucks delivered too my door), on Wednsday.

Well, Friday morning when I checked my GC Account, I see my amp still waiting at a GC Warehouse, still not sgipped. I call CS, and they say, "Oh, they're just making sure it works before we ship it too you." Uh-huh, riiiiiight! "No worries there Mr. PraiseCaster, that amp will be shipped out this afternoon!". The thought crosses my mind, I really shouldnt hold my breath on this one......

Good thing, I would've needed oxygen: Friday night, still at the GC Warehouse, now I have a new CS rep on the phone, and he doesnt have a clue, so I politely ask for his supervisor before he says another stooopid thing, that makes me respond in something less than kind (I really dont want to go there: I feel bad afterwards).

Now I have GC Customer Service Supervisor on the phone and she tells me (after she actually took the time to look into and call people), "It is one of three scenario's: Either the amp was sold out from under you, or, this blem amp is too damaged (ie: wont work), or some warehouse jockey has not filled this order, and it is still setting there onm the dock." She assures me that she will make my order good, one way or the other:

1) She will verify my blem amp is good, and get it shipped.
2) She will get me an un-blem amp for the same deal.

(come on un-blem'd amp!)

So she tells me, she'll get it out Monday morning first thing.

Monday Morning, still on warehouse floor.

Monday evening, still on warehouse floor, no shipper in sight, but I cant call, cause I'm tied up with family business.

This morning, no change.

I finally get a chance top talk to a GC CS Supervisor, that really seems to carry some clout: He not only said this is what he is going to do (new amp closeout/blemish price), got the order changed right then and there on-line (I saw it change), next day air arranged (got a tracking number), and I should have my amp waiting for when I get home Thursday night from work!

How cool is that?

Yeah, I know there was some hassle too it, but its working out for the better..........

Clutch442 · October 15th, 2008, 03:08 AM

Congrats!!!! The only good thing I ever get out of GC is hearing all the bad out of tune Metallica riffs quieting as I walk out the door. Hope your new amp gets there ok.

PraiseCaster · October 15th, 2008, 11:44 AM

I got my tracking number!

w00t!

Doug Ferguson · October 15th, 2008, 01:57 PM

Sweet! Enjoy that bad boy when he arrives.

SimpleOne · October 15th, 2008, 03:50 PM

new (loud) toy, yea!! Congrats...

mechaman327 · October 15th, 2008, 03:56 PM

Sounds like a good deal to me!

PraiseCaster · October 15th, 2008, 04:34 PM

Just checked: She's on her way!

ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy!

Clutch442 · October 15th, 2008, 07:58 PM

The wait is the worst is it not?

Ironwolf · October 15th, 2008, 08:51 PM

I've never had trouble buying from GC, either in person or from the website. Two weeks ago I ordered the V33h amp head and the matching 2x12 cabinet on closeout for under $300 dollars. the amp and cab with extended warranty (extra, of course) were shipped to my door for about $350 complete. I ordered on Tuesday, had the head on Friday and the cab on the following Monday. No problems. I've got that kind of service on everything I've ordered from them.

PraiseCaster · October 16th, 2008, 01:36 PM

The darn clocks at my work are slow by at least 6 hours I figure, because I should be home playing my new amp that JUST ARRIVED!

I'm gonna have to go have a talk with someone around here.............

popthree · October 16th, 2008, 01:41 PM

am i missing something.. ? isn't the crate v18 on sale at MF for 149.99 ..? shipped .. ?

PraiseCaster · October 16th, 2008, 01:49 PM

Quote:

Originally Posted by popthree

am i missing something.. ? isn't the crate v18 on sale at MF for 149.99 ..? shipped .. ?

Yeah, but I had a GC Gift Card, and MF wouldnt take that..........

Rocks · October 16th, 2008, 01:52 PM

Quote:

Originally Posted by popthree

am i missing something.. ? isn't the crate v18 on sale at MF for 149.99 ..? shipped .. ?

My guess is he got the 2x12" version.

PraiseCaster · October 16th, 2008, 03:30 PM

Quote:

Originally Posted by Rocks

My guess is he got the 2x12" version.

Nope, I got the 1-12.

The price is including tax and shipping. I would have loved to get it from MF, but they dont accept a GC Gear Card.

Still, with everything included, its a killer deal.

October 15th, 2008, 02:41 AM	#1 (permalink)
PraiseCaster Poster Extraordinaire Join Date: Mar 2003 Location: Whittier, California Posts: 8,093 16 Photos	GC snafu goes in my favor! Most of you know that I bought a Crate V18 from GC, for a closeout/blemished price ($170.00 bucks delivered too my door), on Wednsday. Well, Friday morning when I checked my GC Account, I see my amp still waiting at a GC Warehouse, still not sgipped. I call CS, and they say, "Oh, they're just making sure it works before we ship it too you." Uh-huh, riiiiiight! "No worries there Mr. PraiseCaster, that amp will be shipped out this afternoon!". The thought crosses my mind, I really shouldnt hold my breath on this one...... Good thing, I would've needed oxygen: Friday night, still at the GC Warehouse, now I have a new CS rep on the phone, and he doesnt have a clue, so I politely ask for his supervisor before he says another stooopid thing, that makes me respond in something less than kind (I really dont want to go there: I feel bad afterwards). Now I have GC Customer Service Supervisor on the phone and she tells me (after she actually took the time to look into and call people), "It is one of three scenario's: Either the amp was sold out from under you, or, this blem amp is too damaged (ie: wont work), or some warehouse jockey has not filled this order, and it is still setting there onm the dock." She assures me that she will make my order good, one way or the other: 1) She will verify my blem amp is good, and get it shipped. 2) She will get me an un-blem amp for the same deal. (come on un-blem'd amp!) So she tells me, she'll get it out Monday morning first thing. Monday Morning, still on warehouse floor. Monday evening, still on warehouse floor, no shipper in sight, but I cant call, cause I'm tied up with family business. This morning, no change. I finally get a chance top talk to a GC CS Supervisor, that really seems to carry some clout: He not only said this is what he is going to do (new amp closeout/blemish price), got the order changed right then and there on-line (I saw it change), next day air arranged (got a tracking number), and I should have my amp waiting for when I get home Thursday night from work! How cool is that? Yeah, I know there was some hassle too it, but its working out for the better.......... __________________ Stephen GPAWF!!, My Facebook,

October 15th, 2008, 11:44 AM	#3 (permalink)
PraiseCaster Poster Extraordinaire Join Date: Mar 2003 Location: Whittier, California Posts: 8,093 16 Photos	I got my tracking number! w00t! __________________ Stephen GPAWF!!, My Facebook,

October 15th, 2008, 01:57 PM	#4 (permalink)
Doug Ferguson Friend of Leo's Join Date: Jan 2008 Location: Indianapolis, IN Age: 60 Posts: 2,213	Sweet! Enjoy that bad boy when he arrives. __________________ "If I don't like the way the times are moving I shall refuse to accompany them." -Horace Rumpole

October 15th, 2008, 04:34 PM	#7 (permalink)
PraiseCaster Poster Extraordinaire Join Date: Mar 2003 Location: Whittier, California Posts: 8,093 16 Photos	Just checked: She's on her way! ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy-ohboy! __________________ Stephen GPAWF!!, My Facebook,

October 15th, 2008, 08:51 PM	#9 (permalink)
Ironwolf Friend of Leo's Join Date: Mar 2008 Location: Boise, Idaho Age: 57 Posts: 3,128	I've never had trouble buying from GC, either in person or from the website. Two weeks ago I ordered the V33h amp head and the matching 2x12 cabinet on closeout for under $300 dollars. the amp and cab with extended warranty (extra, of course) were shipped to my door for about $350 complete. I ordered on Tuesday, had the head on Friday and the cab on the following Monday. No problems. I've got that kind of service on everything I've ordered from them. __________________ Oderint Dum Metuant - Caligula Caesar "of those men who have overturned the liberties of republics, the greatest number have begun their career by paying an obsequious court to the people; commencing demagogues, and ending tyrants." - Alexander Hamilton

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October 15th, 2008, 03:08 AM	#2 (permalink)
Clutch442 Tele-Meister Join Date: Oct 2008 Location: Ooltewah, Tennessee Age: 37 Posts: 287	Congrats!!!! The only good thing I ever get out of GC is hearing all the bad out of tune Metallica riffs quieting as I walk out the door. Hope your new amp gets there ok.

October 15th, 2008, 03:50 PM	#5 (permalink)
SimpleOne Friend of Leo's Join Date: Aug 2008 Location: Cloud Posts: 2,236 7 Photos	new (loud) toy, yea!! Congrats...

October 15th, 2008, 03:56 PM	#6 (permalink)
mechaman327 Tele-Meister Join Date: Oct 2008 Location: Maine Age: 40 Posts: 228	Sounds like a good deal to me!

October 15th, 2008, 07:58 PM	#8 (permalink)
Clutch442 Tele-Meister Join Date: Oct 2008 Location: Ooltewah, Tennessee Age: 37 Posts: 287	The wait is the worst is it not?

October 16th, 2008, 01:36 PM	#10 (permalink)
PraiseCaster Poster Extraordinaire Join Date: Mar 2003 Location: Whittier, California Posts: 8,093 16 Photos	The darn clocks at my work are slow by at least 6 hours I figure, because I should be home playing my new amp that JUST ARRIVED! I'm gonna have to go have a talk with someone around here............. __________________ Stephen GPAWF!!, My Facebook,

October 16th, 2008, 01:41 PM	#11 (permalink)
popthree Poster Extraordinaire Join Date: Jan 2005 Location: a hawk makin lazy circles Age: 48 Posts: 5,030 64 Photos	am i missing something.. ? isn't the crate v18 on sale at MF for 149.99 ..? shipped .. ? __________________ The Bonanza Lunchbox

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