As one who has been in ministry since 1987, Respond that you and the person meet in person and discuss the misunderstanding. Seek to set up and face-to-face meeting. I've learned that digital communication cannot and will not communicate effectively in this type of situation. The devil knows that as well and uses the sterility of email to keep this and other such situations in the "festering" mode. You both need to demonstrate love "which thinks the best of the other person". You both deserve the platform to "be heard" with the Biblical goal "to understand" the other person.