View Single Post
Old April 16th, 2012, 07:20 AM   #4 (permalink)
sir humphrey
Tele-Afflicted
 
sir humphrey's Avatar
 
Join Date: May 2011
Location: Bristol
Posts: 1,660
Quote:
Originally Posted by Ricky D.
If this person has the authority to force you to comply, I guess you'll have to do the defensive explaining thing. If not, just express gratitude for the comments or ignore them entirely. The evening was a great success, why defend it?
Good answer. Emails like that I always reply to very politely and very briefly. Something along the lines of "thank you for you feedback which I have noted. It is always helpful to hear different perspectives on our events and I will take your thoughts into consideration for the future"

You've not agreed, you've made them feel listened to, and you've not wasted more than 30 seconds.
sir humphrey is offline   Reply With Quote