Quote:
Originally Posted by craigoslo
I just ordered a neck from warmoth. I want a strange combination of options that wasn't officially available(according to the website).
I just sent a e mail with what I wanted and presto; "no problem, but there will be an upcharge." I have seen pics of the neck that is now on route, and it looks amazing. I am quite sure it will be worth the hefty price tag.
|
That's a business model that works if you have the capacity to fill the orders: Don't say no to special requests, quote an upcharge that makes it worth the hassle. A lot of customers, not all, will pay up to get what they want.
Saying no to special requests tends to send your customers to your competition.