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Old December 2nd, 2008, 11:59 PM   #27 (permalink)
T_red7882
Tele-Afflicted
 
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Join Date: Dec 2006
Location: San Francisco
Age: 27
Posts: 1,292
In my experience, the customer is usually wrong. My current boss encourages us to not take any crap from anyone, tell anyone who has a problem to not come back or risk police intervetion, and to take matters up with their bank and not us. He's been in business for 40 years as an independent business, has a great reputation in the community and is regarded as very honest because he doesn't give crap and doesn't take any.

As for the people who still long for the "good ole days" when the customer was always right... the days of the customer being cordial long enough to be treated like gold are long gone. People are increasingly more rude with each following week. Many people here have WORKED a register, but i currently work one all the time. People are jerks, that's the ultimate truth.
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