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In my insurance sales office I have the following quote posted:
"Some people want cheap insurance, they just don't want to be inconvenienced by the things that make it cheap."
Kinda the same thing for CL, which I buy/sell on. I can go to the guitar store during their posted hours and find within reason well taken care of merchandise, someone to help me with it, stable pricing, and several payment methods accepted. Or I can go on CL and give up all of that convenience for a good price.
I would also be frustrated by the experience you had, but... not surprised.
I wonder if the glossiness of technology, organized postings, pictures, all the bells and whistles of the internet have raised our expectations. It all seems so professional. Fifteen years ago this would have been a tatter note pinned to a guitar shop wall with no date or picture. If the person was flaky we might have just blown it off.
CL is just a flea market with non business people making non business transactions.
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