My Norman is unplayable!
I bought the guitar used and it looked fine, the action was a little high for my tasted and I found it hard to play, had to force the strings onto the fingerboard to the point of generating pain in my fingertips.
I took the guitar to a shop and had the action lowered and got them to do a proper set up and it improved a lot. I still found the guitar hard to play after a while. I recently visited my brother who has a newer B-20 and it was so much easier to play than mine, it was night and day.
What would you recommend I do to improve its playability? Lighter strings may help and what else...