Archived his post because of complaints from members....?
WTF?.....So they may as well have deleted your complaint.....GRRRRR
Who does he think we are?
That is a total lack of finesse in handling this issue...My position as a Systems Analyst requires that I deal directly with the end users and the reason I keep my job is because I take care of the end users. They pay my salary and you are only as good as your worst moment in customer service.
The guy can't even spell (belated).......spell checker anyone?
This has gone from Keystone Cops comical to stupid and now downright dirty.
Just say NO to MM....
Put in a complaint to the BBB in the city where MM is located.
It is a weak move but will cause them some lost time out of their day
Also, they are licensed by Fender...complain to Fender and share those beautiful photos and see what happens. If a Fender Rep calls MM, you might get some action.