Quote:
Originally Posted by jonzer
I don't know how it works at Sam Ash but try to have this understanding next time there's a problem and you wonder why they didn't open another register.
Where I work I close a register when it gets closer to closing time. That leaves us with one working register. If we get a line then we're kinda screwed. Can I open another register? Sure, after waiting on the time delay safe so I can get the drawer with the cash in it to the register so I can actually do business. So I don't open another register.
If we do get a line then I'll stay by the cashier to make conversation with the waiting customers or take over her register myself so I can move people out quickly.
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I've had no such problems with Sam Ash in San Antonio, but if a company makes it difficult for its employees to provide good customer service by making it impossible to open another register on short notice, then that's the company's problem, not the customer's problem.
Believe it or not, there are companies out there who make it their goal to check people out quickly, no matter how long they've taken to shop. There are companies who will open up a new register immediately if more than 2 or 3 people are standing in line. I enjoy shopping at stores like that. Your employer obviously isn't one of them.
Quote:
Originally Posted by jonzer
It's not as easy as just opening another register, or leaving your money on the counter and walking away.
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It's easy for me! I won't tolerate that.