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I would have done *exactly* what you did. Clearly the folks running the store see themselves as merely clerks. There are 100 different ways that they could have fulfilled their primary responsibility - CUSTOMER SERVICE. They are not in COMPUTER SERVICE. Act like it was the old days folks! I am in IT management for a large retail chain & I fought tooth & nail to ensure that every register kept the old fasioned carbon copy receipt books & manual card swipe devices JUST FOR THESE TYPES OF OCCASIONS. There is no excuse for semi-rational humans to sacrifice their thinking abilities at the alter of the CRT. Rant mode off! =jason
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