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I think you handled that perfectly. Going off on these folks just has no effect -- if they really cared about their careers they wouldn't be there in the first place.
I can't even remember the last time I bought strings in a store -- just too many good online places with exactly what I want in the whatever quantity I want. While a good discount is nice too, I usually more interested in getting exactly the brand and gauge I want -- most of the local big box music stores don't carry much in the way of what I want (DR Blues, Guild phosphor bronze). And none seem to carry nashville tuning sets (yeah, I know I can put those together with single strings, but I prefer just buying a set).
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Elwood: Good evening ladies and gentlemen, we're sure glad to be here in Cocomo tonight. We're the Good Ole' Blues Brothers Boys Band from Chicago. I sure hope you like our show. I'm Elwood, this here's my brother Jake.
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